More Guidance From CRTC on CASL – It’s Still a Mess
The CRTC recently published a document with some guidance on implied consent under CASL.
The parts about “Can I send CEMs to an email address I find online?”, “How can I prove I have consent?”, and “What records should I be keeping?” show how difficult, if not impossible, it is to comply with CASL in practice.
CASL and its interpretation is so granular and so nuanced that the average business doesn’t stand a chance of getting it consistently right. The email address publication relevance issue, for example, is so fraught with risk that it isn’t worth tempting fate with . . . [more]


