True Access to Justice Means Effective and Consistent Access to Services
The search for legal information and assistance
The current design of our legal services delivery system makes Ontario’s access to justice crisis worse. Far too many Ontarians who cannot afford a lawyer struggle to find help from a disjointed cluster of private and public legal service providers. Rather than participating in an integrated intake and referral process that could direct people to the appropriate resource based on the type of problem they are experiencing, their eligibility, and the level of intervention they require, front-line agencies (struggling to keep-up with rising demand) waste thousands of precious hours each year interacting with . . . [more]
