The Unintended Consequences of Innovation
The Legal Health Check-Up (LHC) is an innovation that has been successfully implemented by several community legal clinics in Southwestern Ontario. Reviewing the outcomes of the LHC over the past 5 years reveals how this innovation has had transformative impacts on service delivery in 3 community legal clinics in Ontario. The LHC was first piloted by Halton Community Legal Services (HCLS) between October 2014 and January 2015, after which it became a permanent component of the delivery approach. Three other clinics began experimenting with the LHC at about the same time. Hamilton Community Legal Clinic, the Legal Clinic of . . . [more]