Bringing Online Consumer Dispute Information and Resolution to Saskatchewan
The Financial and Consumer Affairs Authority of Saskatchewan (FCAA) recently launched a new legal guided pathway and online dispute resolution platform to resolve consumer disputes. I had the privilege of working with the FCAA Consumer Protection Division team to develop the legal guided pathway portion of the project called Consumer Rights. This includes twelve dispute areas ranging from auctions to vehicle dealers.
The goal of the Consumer Rights pathway is to help consumers and businesses resolve issues in a fast, efficient and fair manner. It is an interactive pathway that takes the user through a series of questions and . . . [more]
