“[Productivity] gains only come when companies use AI to redesign processes and ultimately rethink whole business domains. That’s where the step-change in efficiency and growth will come from. To get there, the foundations must be right — clean, well-governed data; secure and interoperable systems; and people who understand how to work alongside AI.”

This observation from Jonathan Keane, Strategy and Consulting Lead at Accenture for UK, Ireland and Africa, was a highlight of the recent Financial Times Special Report on AI. It was meant to apply to a range of businesses, but I think it lands most . . . [more]

AI came up with this blog title – pretty great, right? It’s descriptive with just a hint of my cheeky writing-style. I tweaked it so it sounded more like my ‘voice’, but I like the blog title. I used a SMART prompt to come up with it – while it is highly probable that my AI prompt took longer to draft than simply coming up with my own title, we’ll just ignore that possibility for now. I use AI in my practice, and it is likely that most of you do as well.

I use AI to assist with social . . . [more]

Given the high value placed on research excellence by legal professionals and consultants, I am surprised that stories continue to be reported about the lack of rigour exercised in the creation of work product by these professional groups. In addition to the ongoing stories of professional sanctions placed on lawyers for including incorrect citations and other issues associated with the use of generative AI, there have been regular stories about the high values for government report contracts and the use of AI to create them. Here are some articles on a report prepared by Deloitte for the Province of Newfoundland . . . [more]

On January 23, 2026, a disturbing incident unfolded in the Oshawa courthouse that forced the Canadian legal profession to confront a truth many Black lawyers have long known but too often endured in silence. Sudine Riley, a Black woman and criminal defence lawyer, had just completed a trial and was working in a private interview room when uniformed Durham Regional Police officers challenged her presence in the courthouse. What followed, according to her lawyer, was a violent assault: her head was slammed onto a desk, knees pressed into her back and neck, her headscarf ripped off, and she was handcuffed, . . . [more]

Law firms are often described as professional services businesses, knowledge businesses, or relationship businesses. All of that is true. But at their core, law firms are 100% people businesses.

Every outcome partners care about be that the client experience, quality of work, risk management, profitability, reputation, succession, these all flow through people. The results you will achieve in any of these domains depend on how motivated, focused, engaged, and well those people are. There is no separating firm performance from human performance.

And yet, many partners find themselves spending far less time than they would like on activities that are . . . [more]

Unprecedented market conditions are forcing law firms to choose if and how they meet demands of clients and the legal market itself with private equity being a major and, in many cases, deciding factor in enabling solvency and structural reformation.

My opinion column, The Law Firm Pyramid Rollover, that examined how artificial intelligence, pricing, and transience of the legal service sector’s workforce is causing the traditional law firm pyramid structure to rollover like an upending iceberg sparked two strong and opposing reactions: One was numerous republishing requests, reposts, and commentary while the other was dead silence.

The former . . . [more]

Melville’s Moby Dick, which fell flat out of the presses and was out of print in 1891 when he died, was thankfully revived 70 years later in the 1920s for it gave us access to not only one of the best books ever written, but a legal theory that will stand the test of time, that is, that possession is the whole of the law. How can this be so? By virtue of two simple principles:

I. A Fast-Fish belongs to the party fast to it.

II. A Loose-Fish is fair game for anybody who can soonest catch it. . . . [more]

Two recent events in my professional life have me thinking (and worrying as is my nature) about the push and pull we lawyers experience when communicating with clients. In an increasingly connected world, how do we balance our obligation to respond in a reasonable timeframe with the client’s expectation to receive frequent and immediate responses via text or instant messaging?

The first event is the launch of the Public Concerns Pathway (PCP) from the Law Society of Saskatchewan. I was the Knowledge Engineer on this project that provides the public with clear information about common concerns with legal professionals and . . . [more]

Have you ever felt like running away?

In the middle of doing work or going through a stressful moment, you imagine how wonderful it would be to just go somewhere far away. Perhaps the image of a desert is something that you are imagining now as you read this. No one to bother you; just you, the ocean, white soft sand, and maybe someone to serve you a delicious meal?

Escaping the moment that is causing us stress or anxiety is something that the mind does in order to cope. When we go on vacation, we are giving our minds . . . [more]

When I sat down with lawyer and author Katherine Reilly to talk about her new book Legally Zen, I surprised her by starting at the end. It felt right: the final chapter is where she introduces the idea that has stayed with me most—the concept she calls “Gen Zen.”

Reilly is not the stereotype of a mystical explorer. She is a senior civil litigator with almost twenty years in practice: formerly a partner at a national law firm in Vancouver, later counsel with the Ministry of the Attorney General in Victoria, and now back in private practice. She has . . . [more]

In just a few weeks, the Legal Design Journal (the LD Journal)[1] will launch its second edition. Published online and free via open source, the journal is gaining in popularity and success since its maiden voyage in June of 2025.

Unlike some open-access academic journals, the LD Journal does not charge its authors publication fees or its readers a viewing/downloading fee – it is known as “diamond open-access”.

The LD Journal is the first of its kind. An academic journal that connects academics and practitioners of legal design by combining three separate elements: articles, a studio showcase, and . . . [more]

In a bizarre procedural twist, the Ontario Divisional Court issued two contradictory decisions on consecutive days in the same case. Two written motions for leave to intervene in Dosu v. Human Rights Tribunal of Ontario was sent to two different judges – Justice Sharon Shore and Justice Shaun Nakatsuru – who rendered opposite rulings. Justice Shore dismissed the would-be intervenors; the next day, in a separate ruling, Justice Nakatsuru granted them intervention, setting the stage for what appears to be an embarrassing judicial outcome for the court.

The anomaly in the motions outcome – essentially a legal coin flip yielding . . . [more]