Contract Law Rediscovered
The U.S. 9th Circuit Court of Appeals “consider[s] whether a service provider may change the terms of its service contract by merely posting a revised contract on its website” and decides it cannot. In Douglas v. Talk America Inc [PDF] the facts were that Douglas had been a customer of AOL, Talk America’s predecessor, from whom he purchased telephone services. When Talk America bought AOL it changed the terms of service in various ways including the addition of more charges, which changes it posted on its website. Douglas was unaware of the changes, and when, after four years of using . . . [more]
