Social Media and Public Sector Policy Dilemmas
Toby Fyfe and Paul Crookall wrote a report earlier this year entitled Social Media and Public Sector Policy Dilemmas. It was written for the Institute of Public Administration of Canada (IPAC), an organization whose role is to promote excellence in public service.
The report is based on consultations with stakeholders from across Canada and discusses many of the impediments to the use and spread of social media (blogs, wikis, Facebook-style tools) in the public/government sector:
. . . [more]This research paper examines the thoughts and attitudes of public servants from three levels of
government, academics, consultants, and members of think tanks on
