When does the law require you to follow up an email to see if it was received? Is that a matter of prudence only, i.e. if you really have to know, you had better follow up? Are you liable for negligence for not following up, in important cases, or all cases, if the message was not received?

A recent Swiss case – in the Federal Supreme Court – held that senders of emails have a duty to verify receipt in almost all cases. On the facts of the case, the result may be OK: an agent for a taxpayer emailed . . . [more]

A tweet this morning from Heather Colman alerted me to the Building Smarter Organizations event happening today in Toronto.

If you are like me, and you are not in Toronto attending this event, you can still participate through the web.

There is a Linked In Group and a #smartorg twitter stream. There are plenty of concepts being shared through tweets that will make you think. Examples:

Mark Federman ‏@MarkFederman
Great Drucker quote: Mgmt mostly consists of making it difficult for people to do their work. #smartorg

Heather Colman‏ @HeatherColman
More bureaucratic mgmt= less engaged staff #smartorg

It is worth your . . . [more]

Do you know of any means by which prosecutorial documents – like a notice of compliance or notice of laying of charges – can be delivered electronically? If a regulator, for example, wanted to require one of its regulated bodies to appear at a hearing, how can it ensure that the addressee has received the notice?

The regulator would have an email address of the regulated body, but assume that there is no contract or statute that allows for ‘originating process’ to be presumed to be delivered if delivered electronically.

I am aware that the Rules of Civil Procedure allow . . . [more]

One of the big themes running through many of the workshops at this week’s CALL conference in Montreal was the redesign of products, platforms and processes. The conference ended yesterday.

The Monday session entitled “Please Don’t Make Me Think: User Testing a Faceted Search Engine” was about how the Centre d’accès à l’information juridique (CAIJ), Quebec’s Courthouse Library Network, conducts user testing sessions to validate the ergonomic and design aspects of many of its tools, including its new faceted search engine JuriBistro UNIK.

I served as a guinea pig at the session. I volunteered to go up on stage . . . [more]

What do readers think about wearable computing? Is it cool or creepy? Where is the technology headed? What legal or other issues might arise from it?

I’m thinking about this because I find the intersection of technology and law interesting, and I’ve been asked to speak about it this fall. Google Glass privacy concerns is a popular topic today, especially around the issue of the ability to record and save images and video, and what might happen with all that. In addition to Google Glass we are seeing the debut of the smartwatch. The Pebble was a very successful . . . [more]

The April 2013 issue of Connected is available online.

The bulletin covers the impact of new social media such as Twitter and Facebook on court proceedings, the ethical implications of judges and court staff using new media, and court policy issues relating to these technologies. Most of the stories are about the United States.

In this issue:

• Oregon juror jailed for texting during trial
• AOCs [administrative offices of the courts] and high courts using social media: an update
• Courts on Yelp
• Michigan launches latest video in Court Stories series

The bulletin is published by the Virginia-based National Center for State . . . [more]

I just heard Duncan Stewart speak about the Deloitte 2013 TMT predictions at an event held by the London Economic Development Corporation. A couple of things have been mentioned on Slaw before. Here are some more things to ponder.

As we start to rely on more data in the cloud, carrier promises for uptime guarantees will be as important as the volume of data on our plans.

The hype over voice and gesture control for PCs and TVs is overblown. A remote control has an error rate of about 2 per 10,000 uses. Voice and gesture error rates . . . [more]

CanLII is testing a new search interface! Check out beta.CanLII.org. The CanLII Blog reports:

CanLII is proud to present a new search interface designed to unify the functionalities of its search engine under a single form that is at once easier and more powerful to use. This beta site allows our users to get comfortable with this new tool, its functionalities and its organization. As this interface evolves over the coming months, we invite you to send us your comments and suggestions.

Like the single search box on the basic Google page? You will probably like the beta . . . [more]

These are notes from a panel discussion by George Waggott, Partner, McMillan LLP, Toronto, Nina Barakzai, Sky Media, UK, Lyndsey Wasser, Partner, McMillan LLP, Toronto, and Lewis Gottheil, Counsel, CAW Canada, Toronto, on April 16, 2013 at the Canadian Corporate Counsel Association National Spring Conference 2013 in Toronto.

Note: these are my selected notes from this session; any inaccuracies or omissions are my own and not the speakers’. This session included a review of case law which was largely not included here.

The Social Network: What Should Employers Do?

Panelists:

George Waggott, Partner, McMillan
Nina . . . [more]

I receive between 100 and 1,000 business-related e-mails per day. Out of necessity, over the last few years I’ve developed a numbers of systems that help me manage my inbox effectively. This is the third in a series of posts describing the systems I utilize to stay on top of my inbox.

Keeping on top of e-mail on your smartphone helps you maximize productivity during “down time”on the road and minimize the amount of time you’re spending managing your inbox when you’re at the office. A smartphone keyboard, however, is only really suitable for composing short messages, so you want . . . [more]

The Pew Internet homepage is noting a new section addition (or rather, subdomain) that aggregates Pew publishing on digital libraries. See: libraries.pewinternet.org

Pew Internet has maintained a category dedicated to digital library trends for a few years now, so the site hosts a reasonable volume of material. It also includes a blog. The new site’s About page is unfortunately a copy-over from the main website; but with any luck, someone will add that background context soon.

If you don’t regularly visit Pew’s work on Internet trends, I highly recommend it. And for the law library crew here at Slaw, . . . [more]

Very shortly, at 7 pm ET, a presentation on Orphan Works and Digital Libraries will be live-streamed. The stream will be available at http://tfisher.org/hls1x-copyright.html.

For later viewing, the presentation and discussion will be archived in about a week at http://cyber.law.harvard.edu/people/tfisher/CopyrightX_Events_2013.htm.

The speakers are top-notch: Brewster Kahle, John Palfrey, and Robert Darnton. It seems likely their discussion will be set in the context of the Digital Public Library of America, which launched last week, and with which all are connected. Copyright themes likely will focus on US law.

More information on the DPLA is . . . [more]