Launch of the Northern Ireland Family Court Info Website & Pathfinder Tool
In the summer of 2019, the BC Family Justice Innovation Lab received an invitation to work with a group from Ulster University in Northern Ireland to improve access to justice for litigants in person (we call them “SRLs”). Led by Professor Gráinne McKeever, the group was eager to use a human-centred design process as part of their research project. Jane Morley Q.C. and I arrived in Belfast in early November 2019 and supported the team to design and implement the first of a series of HCD workshops with diverse participants including, of course, users. It was a wonderful experience, . . . [more]


