Knowledge Management Economics & Realization Rates
I’ve been having some fun recently over at the VLLB.
Last Monday I posted ‘Legal KM Economics & Realization Rates (Some Questions…)‘. Joy London of Excited Utterances was nice enough to pick it up and re-publish my post. Then the responses started coming in, and boy did they come in!
First up, David Maister was kind enough to send me a nice written response, which you can read here. For those not familiar with David, he’s one of the most respected professional service consultants around. If it had stopped there, I would have been pretty happy. . . . [more]
