Delivering Feedback Fairly and Constructively
In my last blog post, I discussed strategies for dealing with tough feedback you’ve received and the consequences of avoiding colleagues who deliver it.
But what if you’re the messenger? Providing criticism is an unavoidable aspect of leadership. Those who do it well build firm cultures where people feel safe to speak up and feel motivated to improve, all for the sake of their clients.
Before delivering the feedback…
- Check your bias. We’re often drawn to evidence that confirms what we might already believe, such as a generalization about the employee’s age (e.g. boomers or millennials) or past


