Manage Malpractice Risk by Recognizing Cultural Diversity
In the social realm, cultural differences can be awkward for those on both sides; but in the context of legal services, cross cultural
misunderstandings and other culture-related factors can occasionally lead to malpractice claims against lawyers. The good news: claims with a cultural component are easily preventable as they tend to reflect certain recurring themes.
One category of claims arises where a lawyer is unfamiliar with the culture of his or her client or is not comfortable asking questions about culture, and so makes false assumptions or ill-advised communication “adjustments” that lead to misunderstandings and mistakes.
In a subset of . . . [more]


