This request for help from Annette Demers, Reference Librarian at the Paul Martin Law Library, University of Windsor:
I just wanted to solicit assistance from the other blog readers out there. Has anyone successfully configured access to O'Briens Forms using EZ Proxy? Currently we are using this link to OBriens http://www.obriensforms.com/scripts/oblogin.pl but after the patron enters the OBriens website and agrees to the Terms and Conditions, we get a red "Invalid Access Method" message on the next screen that appears. What we think is happening is that ezproxy is absorbing the first cookie that gets set, so that the user must touch the site twice (hit the back button and click on the product again) for the cookie to set on their home computer in order for access to continue. I see that at least one other institution is having this problem – Capilano College in BC has included information about how to get around this problem right on their page linking to O'Briens.
When I contacted O'Brien's tech support, the guy there just said "Your IT guy needs to figure it out." Helpful indeed!
I was wondering if anyone else had come across this problem and sorted it out already. I don't want to have to reinvent the wheel and would appreciate any help! The info for O'Briens that you've included in your ezproxy config file would be most useful!