One of the conferences I go to for a quick and painless technology update is Computers in Libraries (CIL) held in Washington, DC in the spring. I first came to it in 2000 when a friend of mine loaned me her press pass for the last day of the conference. At one of those sessions I was pleasantly surprised to learn about virtual reference service at Northwestern University Library, only a few miles from where I was working at the time in Chicago. I was hooked and have been to almost every CIL since then.
After I retired, however, I . . . [more]