Matt Mullenweg is yet another tech billionaire college dropout. He may be less famous than Mark Zuckerberg, but the blogging platform he founded, WordPress, powers 25% of the web, including Slaw.

In a recent podcast, Mullenweg explained that most of the hot topics in technology that the tech press bombards us with at any given time are too early in their hype cycle, and that a better source of inspiration for tech projects is to look at what technologies were considered hot 5 years ago.

So I went back to 2011 and found a post entitled “2011: The . . . [more]

In late October, I attended the 12^th Annual Knowledge Management in the Legal Profession conference. I have been attending this conference on and off since its inception, and this was absolutely the best so far. Which is really interesting: as Joshua Fireman, co-chair, noted “We still have things to talk about!”

One of those things, if not the biggest thing, is the continuing changing landscape of legal technology and how law firms can and should be using it. In particular, the emergence of “big data” remains a promise and a worry.

Big Data – Problems and Products

Intro . . . [more]

People are inherently lazy. After all, why do something today that you can put off until tomorrow? Users hate to do anything that would slow down their access to their computer or data. That means they would much rather just sit at a keyboard and start to surf the Internet instead of entering logon credentials and then entering a second factor. How many times have you been tired of the constant password changes only to resort to using one you know you’ll remember and have previously used? Didn’t feel like creating a new account so passed on that online purchase? . . . [more]

This might be one of the more important things you read. It’s purpose is to direct you to a submission to the Law Society of NSW Future of Law & Innovation in the Profession (FLIP) Commission of Inquiry. Robyn Bradey is a mental health consultant to the Law Society, NSW Legal Aid and other organisations. Her submission is among the many excellent videos to . This one should be compulsory viewing for every lawyer, and their management teams.

Robyn is testament to the benefits of a culture of diversity, and the foresight of those driving FLIP which also saw speakers . . . [more]

Commercial Law Reform

Commercial law almost always follows commercial practice. Businesses innovate and the law tries to catch up, validating some practices and regulating others.

It is risky for law reform to get out in front of commercial practice, for a number of reasons. The rules may fail to have their desired effect, because business can be more complex than legislation. The rules may restrict innovation, because the methods by which they grant legal effectiveness channel practices into known and safe directions. The rules may simply be wrong, because the rule-makers have not appreciated the dynamics at play among the . . . [more]

I’m delighted to take this column over from my dear friend, mentor, and former boss, John Gillies. As John’s work has narrowed and deepened into precedents, he asked me to step in. Thanks, John, always, for your personal and professional support!

My subsequent columns will engage more specifically on legal technology (which, I see from the recent Slaw survey, is readers’ favourite topic! Pressure much?) . With this initial contribution, let’s start with widely-available tools that legal professionals can turn into set-it-and-forget-it vehicles for current awareness consumption.

Current Awareness: Automation is the Answer!

Certainly, continuing legal education requirements ensure . . . [more]

In the summer of 2016, author Simek had the pleasure of joining a Pennsylvania Bar Association panel comprised of both testifying experts and judges to explore how to find and effectively use a good expert.

It seemed to author Nelson, sitting in the audience, that she was hearing a series of rapid-fire tips so she endeavored to jot them down, in no particular order, to offer the collective wisdom of the panel. Here are some of the many valuable tips she heard:

• It’s important to find an expert who will be cool under fire, as they must survive cross-examination with

People have long used technology to help them make and carry out their contracts. Even an old-fashioned vending machine offers goods to the public, understands an order for particular goods, recognizes execution by the buyer through the deposit of the appropriate payment, and delivers the goods.

However, we do not usually think of the vending machine as smart or its implied contract of sale to be a smart contract. Apparently we need to see a computer to attach that label. A smart contract these days is generally considered a contract the performance of whose terms is judged by technological means, . . . [more]

Tech is famous for its shorter and shorter hype cycles. Robot lawyers were all over the twitters only a few months ago and now people actually yell at you for even mentioning the thing. Of course, robot lawyers should not even have surfaced in the first place because no one is remotely close to building them. Lawyers should not fear for their livelihoods.

But there is something that is much more important than robot lawyers. It’s robot clients. Or at least the proliferation of machines, automated transactions, and standardized processes where lawyers once controlled the terrain.

Let’s start with an . . . [more]

James Williams, a commentator on the article “Meet ROSS, the bankruptcy robo-lawyer employed by some of the world’s largest law firms”, laments the lack of reference to supporting research, or consultation with the “40 year old research community that has long focused on the use of technology in a legal setting” in Toronto. My SLAW column “The Long Tale of 2 Systems” highlighted the role both Toronto and Sydney played in the development of legal technology.

So while IBM’s Watson was mentioned a few times at the 10^th annual Sinch Legal Tech Sydney Conference (#SLTS16), . . . [more]

Increasingly, professional services are available through global online platforms. It’s a popular concept and Upwork is a leading example.

Upwork is a global freelancing platform with twelve million registered independents (sellers) and five million registered clients (buyers). The result of a merger between two mega-sites (eLance and oDesk), Upwork is probably the world’s largest such platform.

Through Upwork, businesses find and work remotely with independent professionals all over the world. Hirers can find freelancers in the areas of app and software design, engineering and data science, business and administrative services, creative services such as writing and graphic design and even . . . [more]

Incremental change, disruption, new approaches, … we’ve talked about these issues for a long time. A long time! I plunged into the legal KM “pool” at the turn of the century, and it seems that, 16 years on, we’re still talking about many of the same issues. Granted, there are differences now, one of the most notable being that there were no legal-specific search engines available at the time. But although such search engines are available, their high all-in cost is such that, even now, only the larger firms and in-house departments have them available.

Recently, I attended a meeting . . . [more]