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Archive for ‘Columns’

Legal Technology and Access to Justice

Legal Technology is often reported as being intrinsically linked to access to justice. Apps, AI, and digital access suggest an Uber-like ability to receive legal services at the push of a button. A recent Globe and Mail article by University of Ottawa law professor Jena McGill, for example, bore the headline “Better access to justice in Canada? There’s an app for that”. However, while there are increasing numbers of apps and technologies being developed and integrated into the legal world, it is a mistake to assume that technological developments on their own will necessarily improve access to justice for those . . . [more]

Posted in: Justice Issues

The Use of Artificial Intelligence to Facilitate Settlements Through ODR

Fellow Slaw columnist Omar Ha-Redeye recently wrote a blog entry on how artificial intelligence is making its way into the Canadian legal community more slowly that expected (by some) due to the fact that the data repositories that are behind SOQUIJ, CanLII, and other caselaw search engines are simply too limited in size to allow for true predictive capacities. In other words, there are too few decisions to generate reliable trends that can be identified through A.I. This has pushed Mr. Ha-Redeye to question how successful and useful a tool like Premonition will be on the Canadian market. . . . [more]

Posted in: Dispute Resolution

We Have Pizza, but How Will We Get Grilled Cheese?

Huh?

What place, you might reasonably ask, does this question have in a column on justice issues?

Bear with me. I’ll get there.

Slaw readers are more aware than the average legal professional about the roles of existing major legal information suppliers (let’s call them Dominos and Pizza Hut) and the efforts of upstarts to do law differently and offer tailored solutions to legal research needs. Though many believe (with some justification) that the pizza on offer from the “Big 2” is great, sometimes the pizza costs too much and sometimes what you need is a grilled cheese sandwich.

Here’s . . . [more]

Posted in: Justice Issues

Building and Maintaining a Precedents Collection – Part 1: Getting Started

Building and maintaining a precedents collection presents many challenges but the benefits of success are multiple. In my posting from last June, the architect of the Gowlings precedent collection, Graeme Coffin, outlined what the process is at his firm. But undertaking this initiative is one of the biggest challenges that any practitioner, whether practising solo or in a firm or working in-house, faces. I therefore propose to treat this topic in a series of postings so as to discuss the issues in some depth and offer some suggestions.

Benefits. The benefits of creating a good quality, comprehensive precedents collection . . . [more]

Posted in: Legal Information

Negotiating Advice From the Rolling Stones

You can’t always get what you want
But if you try sometimes you just might find
You get what you need
– Rolling Stones

I teach a negotiation course several times a year at the University of Toronto School of Continuing Studies. I am always surprised at the number of students who come into the course thinking that being a successful negotiator is all about “winning” – getting what they want.

My hope is, by the end of the course, they have learned that truly successful negotiation is about finding a way for both (all) parties to get what they . . . [more]

Posted in: Dispute Resolution

Guilt by Mobile Phone Tracking Shouldn’t Make ‘Evidence to the Contrary’ Impossible

This is a brief outline of an article that I have posted on the SSRN, using the same title (pdf download). Mobile phone (cellphone) evidence will be among the most frequently used electronically-produced evidence of location. How does a defendant produce “evidence to the contrary” for purposes of challenging its reliability? Rare and very difficult it will be that one might get access to the complex electronic systems involved, to search for such suspected “evidence to the contrary.”

A mobile phone can be located at the time of a particular call by finding the mobile phone tower that directed . . . [more]

Posted in: Practice of Law

Using Established Legal Information Technologies to Support the Labour Sector

Some would say that in term of access to legal information, the labour sector has somehow been left behind. For sure, you can access labour codes and regulations on CanLII, as well as the latest judicial decisions addressing wrongful dismissal, but other sources are fundamental to the practice of labour lawyers. In a field where much depends on negotiation, collective bargaining agreements (CBAs) – contracts between unions and employers – are as important as any other document. Unfortunately this source of law is not as easy to locate and use online as one could hope.

Typically, the electronic version of . . . [more]

Posted in: Legal Publishing

What Do You Do?

What do you do? It is a seemingly easy question. It may be an invitation for small talk or formal proposal. But how do you respond? What things should you mention? How much should you say? It is an open-ended question that should be easy to answer and yet your response is dictated by where you are, who you are speaking to and what you have to offer them. Yikes!

The basic principle of a good response is to cover as much territory as you can in as small a space as possible. You do not know what will pique . . . [more]

Posted in: Legal Marketing

Default vs Diversity

I recently attended an access to justice conference where the majority of speakers and attendees were white men. As a South Asian woman my presence felt conspicuous. This circumstance didn’t feel intentional or nefarious, it was clearly a matter of the organizers working within the default mode. The same default that is common not only in the legal world but also in other spheres such as academia and the technology sector.

This default is currently being pierced by humour and frank conversation. Recently, The Globe and Mail launched a new podcast called Colour Code that examines race in Canada. . . . [more]

Posted in: Justice Issues

Naughty Secrets – Findings in the Ashley Madison Breach

A quote attributed to FBI Director Robert Mueller is “There are only two types of companies: those that have been hacked and those that will be”. The assessment of the Ashley Madison cyber-attack has lessons for all organizations who may face this risk.

July 15, 2015 a website run by Avid Life Media Inc. (ALM), called Ashley Madison targeted at people seeking a discreet affair, was breached by a group or person calling themselves The Impact Team. The personal information of members was threatened to be exposed unless ALM shut down the Ashley Madison and another ALM website. ALM did . . . [more]

Posted in: Intellectual Property

A Risky Appetite for Apps: Can Best Practices Help?

Apps are everywhere. A 2014 study found that there are roughly 18 million apps users in Canada and that Canada’s apps enterprises generate $1.7 billion annually. These numbers have presumably only increased in the last two years.

The market for legal apps, in particular, is significant and growing. Research that I’ve done along with colleagues at the University of Ottawa estimates that there are now several dozen apps available in Canada that purport to help with law-related issues. This number is continually growing. In the United States, the numbers are exponentially larger: hundreds of legal apps are available.

The developers . . . [more]

Posted in: Legal Ethics

Six Strategies for Dealing With Fear, Worry, and Self-Doubt

As we journey through our professional careers, one valuable tool to acquire is a personal formula for overcoming the inner obstacles that often hold us back from taking on vital challenges, rich with learning and opportunity.

Fear and self-doubt don’t just come up for newly called lawyers, they also vex seasoned lawyers as well.

When I think back on this past year I remember of couple of my own brushes with these inner obstacles and the sinking, heavy, feeling that comes with them.

Oh no, I am not up for this.
I am going to fail this.
I am not
. . . [more]

Posted in: Practice of Law

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