One of the more profound things I’ve learned, that I try to pass along to new leaders, be they managing partners or practice heads, is to “act like you are on stage at all times, because you are!” Everything you do and say will send messages, set tone, establish expectations, and communicate direction about what is of priority to you. With that in mind, you need to carefully orchestrate what symbolic acts you may want to execute to create a lasting impression and convey what you stand for. In other words, you need to always think through:

Where You Spend . . . [more]

One issue that comes up when you’re starting (or developing) your own practice is the question of how – or indeed, whether – to advertise. We’ve all seen our American colleagues’ ads on television (and laughed, or groaned, or gasped), and everyone always checks out their own colleagues’ ads in the Yellow Pages every time the new book comes out. But how do you decide what it is that you’re going to do when it comes to letting the public know that you have an office and would be more than happy to have them come and see it?

Our . . . [more]

Nothing marks the beginning of the year like RRSP season and a plethora of mutual fund ads boasting performance with imagery that suggests you could be sailing a fancy yacht as a youthful retiree. 

Don’t get me wrong, the possibility of excellent investment performance and becoming the captain of your own expensive yacht sounds great, but many of these ads overlook the significance of the fees associated with mutual fund investments. It suggests to me that companies that don’t emphasize the competitiveness of their fees have something to hide.

You may have heard a few years ago that a study . . . [more]

As an active participant in the eLawyering task force of the American Bar Association, I have volunteered to compile a list of the types of regulations that inhibit the growth of virtual law practice. In a world plagued by access to justice issues, these regulations add to the cost of operating a virtual law practice and can make it economically unfeasible to do so, particularly for solos. I am not advocating the wholesale demolition of ethical rules but I would like to point out areas of regulation that need to be rethought in the modern context, as they are impeding . . . [more]

It is widely recognized by educational institutions that associations provide a very positive influence in the lives of students. Other than making students feel as though they are not alone in what can be a stressful environment, being a member of an association has many advantages, such as making valuable contacts and meeting other people who obviously share the same interests.

The Black Law Student Association of Canada (BLSAC) is an association that is committed to supporting and enhancing the academic, professional and networking opportunities for Black law students. As Omar Ha-Redeye, a fellow Slaw member, once said in a . . . [more]

Last month I wrote about the recent birth of my second son as being a happy reminder to keep things in perspective and to maintain balance in my life. With the winter solstice approaching later this month, this is perhaps the most important time of year to make balance a priority. Darkness is depressing. Going to and from work in the dark makes us feel as though we’re living in a cave. Seasonal Affective Disorder (SAD) is a clinically recognized phenomenon, particularly for those of us living far from the equator. Added to that are the complexities of the holiday . . . [more]

How precise are the following statements?

1. The Canadian public debt as of 15 December 2010 was $275,872,478,414.44 CDN.
2. Canadian hourly-billing lawyers worked an average of 2043.96 hours last year.
3. Toronto Blue Jays slugger Jose Bautista hit .26 in 2010.

One answer: They are each precise to two decimal places.

Another answer: They are precise to 14 figures, six figures, and two figures, respectively.

I hereby state that I looked up answers to all three items before writing this column. So which of them do you believe? 

Chances are, based on precision alone, you believe one of them. No one knows . . . [more]

When I talk with people in the legal marketplace about alternative fee arrangements, I often hear two common objections. Interestingly, one is raised by lawyers and the other by clients. 

Lawyers say they don’t want to offer fixed fees because they figure that the client, having bought what is essentially an unlimited amount of legal services, will then deluge the lawyer with phone calls, emails, and tasks of varying complexity, burying the lawyer in work for which he or she will never be compensated. Clients, on the other hand, say they don’t want to accept fixed fees because they figure . . . [more]

Lawyers love to armchair quarterback the trials of others. We strategize, we second-guess, we substitute our own brilliance for the wit and experience of learned trial counsel. It’s our professional equivalent of Tuesday Morning Football.

However, on the rarest of occasions, there comes a time when a legal strategy is just so outrageous that our armchair quarterbacking risks incurring hoots of derision.

I’ve been reading about a particular trial for the past few weeks (yes, it’s now, at the time I’m writing this, in week 6 of what could be a 9 or 10 week trial). I believe, officially, that . . . [more]

According to actuarial tables, a 35 year old has a 50% probability of being disabled for at least 90 days and the average duration of disability is an incredible 3.5 years. The probability decreases slightly as you get older, but the average duration increases. The probability of a 50 year old being disabled for at least 90 days is 33%, but the average duration is almost 5 years. 

Based on the probability of having a claim, I think you’ll agree that disability insurance is a good idea, but if you believe your employee Long Term Disability (LTD) plan offers plenty . . . [more]

Ever find that the change goal you most wish to breakthrough is the hardest to tackle? It’s like having one foot on the gas and one on the brake, you just can’t seem to progress. 

Chris wants to learn to delegate more effectively but every time he tries he gets burned and concludes it would have been easier if he had just done it all himself. Carrie has perpetually got too many of other people’s priorities on her plate. She would like to say no more often but every time a colleague or friend asks her for help she feels . . . [more]

Jane was a family law associate in a large firm where she hoped to be made partner within 2 years. While she had a good client base including clients whom she had brought to the firm and excellent billings, she felt that she was invisible to most of the partners.

She didn’t work in a large practice group and had no apparent champion who might speak for her at the partnership table. She often felt that the partners saw her family practice as a sideline service they were happy to provide their corporate clients provided they didn’t have to touch . . . [more]