In these past months I’ve been very busy facilitating the strategic planning process for a number of major firms. In every instance the firm has selected a number of well-intentioned partners to serve on their Strategic Planning Committee. And in nearly every instance I have witnessed these Committees, at some point in the process, being inflicted with one of a number of disabling symptoms of what I have come to label as ‘strategy viruses.’ Here are six of the most common:

Inside In. 

This is the tendency to focus on ‘what we do’ and not on ‘what the client . . . [more]

I was talking with a friend recently about legendary basketball coach John Wooden, who passed away at the age of 99 this month. My friend worked in close proximity to Wooden in the early 70s, when UCLA (University of California, Los Angeles) was unquestionably the best college basketball team in the world, completing an unprecedented and unequaled streak of seven consecutive (US) national championships.

He told me a couple of stories that bear on project management.

Building From the Ground Up, Starting With the Socks

He said Coach Wooden spent the first five minutes of the first practice each year . . . [more]

Law is a vocation where every word counts; each word has a meaning. However, in almost all correspondence with lawyers, the words “without prejudice” or “confidential and legally privileged” are present. With the ever-growing use of email, it has become standard to include a confidentiality notice at the end of your message, just below the signature. Do we really know the meaning of the words we use though?

“Without prejudice” has been used by British courts for over 100 years. According to an article by Ronald D. Manes, Solicitor/Client Privilege, it originates from the solicitor-and-client privilege which was “established by . . . [more]

I read the quote more than a month ago and I still can’t quite get it out of my head. It appeared in a brief item by Julius Melnitzer at the Legal Post blog, and I’ll take the liberty of reproducing it in full here (emphasis, as they say, added):

Pfizer, whose general counsel has created the Pfizer Legal Alliance to manage its external counsel relationships, has brought the concept to Canada, and is seeking bids from Canadian firms. The pharmaceutical giant has limited its US representation to 19 firms, which may indicate that it is looking for only

One of the most common complaints I hear from partners – especially those in the boomer generation – is that younger associates today are not willing to work as hard as partners. This leaves many partners frustrated at not getting the support they need and working even longer hours to ensure that the client’s work is completed on time.

When I talk to younger lawyers about this, they are equally frustrated by what they see as unreasonable demands from senior lawyers and a lack of acknowledgement about how hard they are working. So what is contributing to this generation gap? . . . [more]

I’m a litigation lawyer who practices in Calgary. I was called to the bar in 1997 and I have practiced at two firms in two different provinces. I’m also a board member of the Canadian Bar Association’s Legal Profession Assistance Conference, Saskatchewan’s Lawyers Concerned for Lawyers, and Alberta’s Lawyer Assist Program. I know of many individuals who have a better work-life balance than I do.

I’m told work-life balance is properly understood to be a healthy prioritizing between “work” (ambition and career) on the one hand and “life” (family, pleasure, and leisure) on the other. My failings at achieving a . . . [more]

I’ve been a sole practitioner for the last 7 years. Of the main office supply issues that continually crop up, chief among them are (1) paper, and (2) printer cartridges. Now, I’m fortunate in that I don’t practice in an area that has huge demands for document production (I’m thinking primarily of the family law/real estate law domains, whose demands for paper keep the forestry industry alive). Nevertheless, I go through a fair amount of paper and cartridges.

Like most small offices, I engaged in the “ink jet vs. laser” debate a number of years ago and, like most small . . . [more]

I recently met a new neighbour who told me he was the corporate counsel for a large company. When I explained my insurance connection to the legal profession, he quickly responded with “I have all the insurance I need through my benefits at work.”

Before he could turn and run, I assured him I would not preach the virtues of buying insurance (unless he wanted to listen), but let him know I thought it was extremely important to have his coverage reviewed by an insurance expert to ensure he is adequately protected. In my experience, most people who rely on . . . [more]

Whether working with a practice group, an executive team or the members of some firm’s strategic planning committee, I continue to be struck by the dysfunctional behavior that is often present in group meetings. I don’t know why I continue to be surprised. Working together in groups in not a natural, comfortable or easy thing for many of us to do.

What I have come to learn is that the very best market-performing groups, in the best firms, have established for themselves some written guidelines by which all members have agreed to abide – and often, each partner in the . . . [more]

Sandra’s office was piled high with files, her work-life was spent putting out fires and her dog was feeling so neglected it had taken to chewing the couch.

Jeremy felt like it had been a long time since he had a life. Days and weekends were spent at the office, he’d gained 20 pounds in a year, and his wife had gone on vacation to Mexico with her best friend Gary the hairdresser – again.

Sandra and Jeremy are not alone. These days it seems like the standard answer to “hi, how are you?” has become “busy, and you?” Having . . . [more]

I have to admit, when I started a recent series of trips to make presentations in the U.S. and Canada, I’d been questioning whether my recent assessments of and predictions for the legal profession had maybe become too radical. Having now returned from speaking with and listening to some of the sharpest and most engaged minds in the business, I’m coming to think I haven’t been radical enough.

Certainly, there was encouraging news. Delivering serious and perhaps discomfiting messages to state bar leaders in Chicago and law society executives in Toronto, I was heartened by the openness to these ideas . . . [more]

Watching Canada win gold in men’s hockey and landing our nation the Olympic record for most gold medals won by any country in winter sports was an unforgettable experience. The national celebration and the pride and the joy we are all experiencing at being Canadian is something to savor.

“Own the Podium” – never liked it. Seemed so un-Canadian, so boastful, so competitive, and yet… how effective. As a brand “Own the Podium” named the dream and captured the aspirations of our athletes and fans.

As we return to life as usual what else can we take from these games? . . . [more]