Big Changes in Legal Outsourcing
I know this is Gavin’s beat, but the press this week has had a lot of activity in the outsourcing arena.
First news is Microsoft’s announcement today that it’s following Rio Tinto’s lead and route a fair amount of routine legal work to Gurgaon. Microsoft has been outsourcing basic intellectual property and patent maintenance to CPA Global since the mid-Noughties with around 70 CPA staff. However, this is a separate new arrangement for general legal work.
Second development goes in the other direction. CPA is inspecting sites in Northern England for its own outsourcing centre to take on 10-20 . . . [more]
