When the Accessibility Standards Advisory Council/Standards Development Committee was formed in 2013, one of its first orders of business was to review the Customer Service Standard as required under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). The AODA requires that each accessibility standard be reviewed five years after it becomes law to determine whether the standard is working as intended and to allow for adjustments to be made as required. The council has proposed several changes to the Customer Service Standard and is asking interested stakeholders for feedback.

I’ve noticed that a lot of lawyers are suffering from information overload in all the advice about what to focus on when building a practice. Clarifying basic concepts is a good place to start. And truthfully, it’s also a relief to simplify some of the jargon.

Here’s a guide to the four concepts that most lawyers and firms need to consider.

Who you are: your identity and brand

The attributes that describe who you are and what you have to offer are grounded in the concepts of identity and brand. Lawyers often feel anxious about marketing because so much of . . . [more]

I love my iPad mini. I have been using it for just over one year. It has proved to be tremendously helpful in my civil litigation practice.

There are hundreds of similar pieces about “ipad apps for lawyers.” This is a simple setup that works for me. 

My basic tools are PDF Converter and PDF Expert.

I use the PDF Converter app to convert Word documents into PDFs so that I can annotate them using the PDF expert app.

Using the PDF expert app, I can mark up any PDF document. I can highlight it, put text annotations, arrows, . . . [more]

The question relates to the discoverability of social media information and whether having something on a ‘private’ page makes any difference. Case law has dealt with this too. My own summary is that any document relevant to civil litigation has to be disclosed by a party, wherever it is and however private it is. However, the opposing party will not be given free access to fish among private documents on mere speculation that there is something relevant there.

Once lawyers know this (and presumably most litigation lawyers now do), can they advise their clients to move stuff to private sections . . . [more]

What sort of skills would you like to see besides “traditional lawyer skills” included in new lawyer training? That was the first question asked in the CBA Futures Initiative’s afternoon Twitterchat Wednesday, hosted by Sarah Glassmeyer, Director of Content for CALI, the Center for Computer-Assisted Legal Instruction, in Chicago, in a wide-ranging discussion on how, what, and where to train new lawyers.

One of the first responses came from Karen Dyck, a freelance lawyer in Winnipeg and member of the Legal Futures Initiative’s Steering Committee. “Essential is communications, i.e., listening, restating, clear writing and speech, avoiding miscommunications.

“Interesting that you . . . [more]

What distinguishes a licensed, practising lawyer from another unlicensed legal professional?

Many will say that the answer is trust. The lawyer has duties and obligations to their client pursuant to a professional code of ethics and the profession’s regulatory scheme. A regulated lawyer has professional liability insurance coverage (mandatory in Canada) and is also “covered” for theft by their local compensation fund.

Clients can rely on those structures to protect them from lawyer’s mistakes, misdeeds and misappropriations. They can place their trust in their lawyer, and failing that, the lawyer’s regulator, liability insurer and compensation fund.

I was reminded of . . . [more]

Thanks to the work of Corporate Records & Archives and the Great Library, the Law Society of Upper Canada has made the minutes and transcripts of Convocation available online as a searchable and browsable database. According to LSUC Archivist Paul Leatherdale, “The site contains the public versions of the Minutes of Convocation from April 1988 to the present, and the public Transcripts of Convocation from September 1991 to the present.” . . . [more]

The Professional Regulation Committee, in the form of the Alternative Business Structures Working Group, of the Law Society of Upper Canada has just submitted a Report to Convocation on the subject of alternative business structures. In all, though I’ve not had time to fully review the report, it’s quite positive about new business structures and recommends that Convocation explore various models and the rules necessary to implement and control them. This from the executive summary:

Conclusion and Recommendation: The Working Group concluded that there are negative consequences inherent in current regulatory limitations on the delivery of legal services in

. . . [more]

A few months ago I questioned whether there was any worth in a lawyer paying for an enhanced profile on legal lists.

I got a call recently that topped that concept.

The call was from a publisher in England. They started off by talking about their publication read by thousands of CEOs around the world. And an upcoming edition that was going to feature a global CEO survey on social media risk from a major accounting firm. They did their best to promote this as a high profile publication.

Then they said they wanted to do a companion article to . . . [more]

Too often, litigation disputes are like two ships passing in the night. The first salvo describes in great detail the relevant facts and applicable law. The opponent’s response then covers the very same ground, emphasizing the facts and law that are favourable to it – often with very little to no references to the opponent’s points of view.

Our goal as advocates is to advance our client’s case as effectively as possible. Unlike advocates, though, a judge’s job is to balance the different points of view to reach the best result. The judge needs help to decide who is right . . . [more]

Injunctions are a powerful remedy that are sought and granted in a wide range of disputes.

An employer might seek an injunction to stop a former employee from soliciting the employer’s clients. A business may seek an injunction to stop a competitor from unfairly using a registered trademark. Your neighbour may seek an injunction to stop you from cutting down that hideous tree in your back yard that provides oh-so-much shade and privacy for your neighbour, or perhaps they may seek a mandatory order requiring you to cut down that same hideous tree that they view as an eye-sore.

A . . . [more]

It’s a standard trope in any discussion of legal education that law students are not prepared to practice law immediately after graduation. While efforts are being made by some law schools to change their curriculums to graduate “practice ready” students, the great majority of “lawyer training” (as opposed to “legal education”) occurs in an attorney’s first few years of practice. Formal, informal, in-house and external…new lawyer training takes many forms and has many contributors. This month’s CBA Futures twitter chat is going to talk about them all.

As an American, I’ve been fascinated with the Canadian articling system. A common . . . [more]