In almost all business process outsourcing transactions it is virtually impossible for one service provider to perform all of the services required. So subcontractors become fundamental to the delivery of the services. Here’s our list of some key issues to manage when dealing with subcontractors. 

1. One Throat to Choke.
Or perhaps more politely, one hand to shake. Remember that whether your deal involves one subcontractor or a consortium of them, the customer will insist on the prime contractor remaining liable for performing all of the obligations under the outsourcing contract, regardless of whether some of the obligations have been . . . [more]

As those who read me will know, I’m a big fan of Apple products, the proud user of an iPhone. And I think Dropbox is a cloud with silver on the outside and on the lining. In the last couple of days I’ve learned about vulnerabilities for each that make me realize again how exposed my data are and make me more determined to learn about — and use — encryption.

About a month ago I wrote about a German politician who was alarmed at the detailed nature and the duration of the data kept by his service provider ( . . . [more]

Several of us on Slaw are convinced that tablet computers are game changers.

Apple clearly has the lead with the iPad – with sales of the first version of around 15 million in the first year. While the iPad is the device that is setting the bar, and that all others are compared to, it is not perfect. Critics point, for example, to its lack of flash support and lack of usb connectivity. Others are scrambling trying to get into the market. As an indication of just how competitive the field is, consider the following recent developments.

The Blackberry Playbook . . . [more]

On April 15, 2011, the Financial Services Commission of Ontario (FSCO) released its expert report on catastrophic impairment definition review. The recommendations are considered significant as they reflect a departure from the long-standing position of jurisprudence in Ontario for the definition of catastrophic impairment under the Statutory Accident Benefits Schedule, including the approach used in Desbiens v. Mordini.

The panel recommended the creation of an interim catastrophic impairment to ensure access to rehabilitation services while a final determination of catastrophic status is being determined. The panel was split on whether Glasgow Coma Scale (GCS) score of 9 . . . [more]

The most recent issue of the Canadian Law Library Review has a nice article by American attorney Sonia J Buck titled “Movie Therapy for Law Students (and Their Instructors).”

Consistent with my views, the author advocates the use of law-related movies in teaching the law to students. She draws on several movies for specific purposes (e.g., Adam’s Rib and Suspect for ethics, evidence and criminal law), North Country for employment law, and Flash of Genius for IP Law).

In hindsight, I was embarrassed to not have included the obvious choice of Flash of Genius for my law-related movies website, . . . [more]

My inspiration for this column comes from hearing Steven Levy and Rick Kathuria speak about legal project management at the Legal IT Conference on April 4^th. Steven very effectively described the “Seven Habits of Effective Legal Project Managers” which included creating a project charter, clarifying stakeholders, minimizing waste and building a communication plan. Rick talked about how this was put into practice at McCarthy Tétrault through the implementation of a legal project management framework that involved the following four stages:

LPM Framework Define Plan Monitor Evaluate

So far, most of the focus in legal project management has been . . . [more]

We’ve blogged before about the useful work done by Public Legal Information and Advice sites like CLEO, and its sister organizations in British Columbi and across the country.

I’ve found it surprising that the Website of the Public Legal Education Association of Canada is “Under Construction” though details of its work can be found in Red Deer, Alberta.

In Ontario, CLEO is looking for volunteers to help it redesign its website.

We need your input

In the coming weeks, we will be asking you, our community of users and stakeholders, for your feedback in a variety of

. . . [more]

In DC today, the Law Library of Congress unveiled its Strategic Plan for the next five years. While the entire Plan is interesting, Slaw readers may be particularly interested in the Library’s Social Media strategy:

Strategy 6.

Commit to adopt industry standards and best practices while monitoring emerging trends and cutting-edge practices.
objectives:
1) Update law library data contained on the public website by adding xMl and RDf as available formats for all data and e Pub for published reports by September 30, 2015.
2) Conduct an ongoing review of all law library data contained on the public website

. . . [more]

The explosion in the tablet world combined with the movement to cloud computing is a game changer in legal technology as demonstrated at ABA TECHSHOW 2011.

CanLII has announced the appointment of Colin Lachance as the new president of the organization.

From the news release:

Mr. Lachance obtained his Bachelor of Laws degree from the University of Alberta, and was admitted in to the Law Society of Alberta in 1998. He is a member of the Law Society of Upper Canada.

Prior to joining CanLII, Mr. Lachance enjoyed a successful career at the virtual intersection of technology, law and public policy. Most recently he was the Director of Federal Government Affairs with a major Canadian telecommunications company. Mr. Lachance has also held the positions of Director

. . . [more]

I try not to rant here at Slaw, but today, I am making an exception. Among all the political hoopla, famine, flooding and war, I am choosing to rant about something that with very little effort is easily remedied.
News Releases.

I follow news releases using RSS feeds for several levels of government. There is little that annoyes me as much as a news release that has no information in it. For example, Government of Canada Travel Updates.

Here is the headline from the News Releases page on the Canada News Centre:

09:25 ADT (Tuesday, Apr 19, 2011) –

. . . [more]

In a recently released report, “National Strategy for Trusted Identities in Cyberspace” [PDF], the White House proposes the creation of a voluntary system in which citizens, government agencies, and businesses could register, permitting the secure provision of multiple services and commercial transactions. From the executive summary:

In the current online environment, individuals are asked to maintain dozens of different usernames and passwords, one for each website with which they interact The complexity of this approach is a burden to individuals, and it encourages behavior—like the reuse of passwords—that makes online fraud and identity theft easier At the same

. . . [more]