Transparency Can Be Tricky: Questions About Solving the Lawyer Quality Information Gap
In a recent Slaw blog, Malcolm Mercer thoughtfully explores how information asymmetry between legal service providers and consumers may impact access to justice. He suggests that creative solutions are necessary in order to provide the public with better information about the quality of lawyers and the legal services that they provide.
Mercer makes a good point: if the public feels that it can’t accurately assess the quality of legal services, there is a risk that people won’t retain lawyers or, at the very least, people may feel compelled to hire those practitioners who charge lower rates even if they . . . [more]


