What Legal Consumers Want
Legal Futures this week posted on the results of the third annual survey of what clients want from their legal service provider, conducted by legal technology service provider Peppermint Technology in the United Kingdom.
The post included two points that caught my eye. First, the survey found that clients are concerned about whether their legal advisor is able to provide online accessibility:
. . . [more]“There is now a significant body of businesspeople for whom online access has become a necessity of their working life,” the report said. “If their legal advisers are not perceived to be up to speed with this development,
