One of the big themes running through many of the workshops at this week’s CALL conference in Montreal was the redesign of products, platforms and processes. The conference ended yesterday.
The Monday session entitled “Please Don't Make Me Think: User Testing a Faceted Search Engine” was about how the Centre d’accès à l’information juridique (CAIJ), Quebec’s Courthouse Library Network, conducts user testing sessions to validate the ergonomic and design aspects of many of its tools, including its new faceted search engine JuriBistro UNIK.
I served as a guinea pig at the session. I volunteered to go up on stage . . . [more]