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Archive for ‘Legal Information: Information Management’

Motivating Customer Service

Continuous improvement, process improvement, lean, six sigma, kaizen, and all of the other descriptors for changing to be more effective and efficient have the core value of providing the best possible customer service. Customers are external clients and also internal clients, for example users of the network are the clients of the IT department.

In law firms, it is pretty straight forward to be motivated to give excellent customer service to external clients. It may not always easy for everyone to consistently act on the motivation, but that is a separate issue. It is a bit more esoteric to connect . . . [more]

Posted in: Legal Information: Information Management, Practice of Law: Practice Management

iManage Goes Independent

iManage, a significant player in the work product managment software space for professional services firms, has announced a management buyout of their business from Hewlett-Packard. From the press release:

The iManage leadership team today announced that it has completed a buyout from Hewlett-Packard (HP) for the purchase of the complete iManage business, including its brand, products and services. iManage co-founder and current General Manager Neil Araujo is the CEO of the management-owned company, now one of the largest independent software companies focused on work product management solutions for professional services firms and their clients. Rafiq Mohammadi, also a co-founder

. . . [more]
Posted in: Legal Information: Information Management

Of Lexbox and the Promise of Convenience for CanLII Users

CanLII has a new friend. Its name is Lexbox.

It’s a product from Lexum — the Montreal-based company responsible for the undergirding technology of CanLII — which first emailed me and a clutch of other legal research types back in late March with an invite to help test the experimental tool when it was still in a closed beta phase.

We were told then that the aim of Lexbox (and you can read a lot more about it here) is to simplify how lawyers store, monitor and share online legal information. Having kicked the tires over the past . . . [more]

Posted in: Legal Information, Legal Information: Information Management, Legal Information: Libraries & Research, Legal Information: Publishing, Technology: Internet

New! Meta Search of Open Access Law Journals!

Click here to try the new search engine!

I recently reviewed the growing list of open access law journals, and re-read Louis Mirando’s series on this topic:

Open Access, Free Access to Law and Access to Canadian Legal Scholarship (Part 2)
Published February 20th, 2014
Open Access, Free Access to Law and Access to Canadian Legal Scholarship (Part 1)
Published October 25th, 2013

He had provided a good list of open access law journal projects. We had snagged a few others as well.

In revamping our University of Windsor Paul Martin Law Library website, I realized that the list . . . [more]

Posted in: Legal Information: Information Management

Role of Canada’s Museums and Archives in Reconciliation in Wake of Indian Residential School Abuses

Two weeks ago, I wrote about the Truth and Reconciliation Commission’s (TRC) many calls to action that focus on the information management community (museums, Library and Archives Canada, archivist associations, vital statistics agencies, etc.).

Earlier this month, the TRC released its findings after its years-long investigation into the many abuses against Aboriginal children at Church-run Indian Residential Schools in the 19th and 20th centuries.

This week, the ActiveHistory.ca website published an article by Krista McCracken, Archives Supervisor at Algoma University’s Shingwauk Residential School and Wishart A. Library.

It is called The Role of Canada’s Museums and Archives in Reconciliation: . . . [more]

Posted in: Legal Information: Information Management, Legal Information: Libraries & Research

Enfin. a Good Paper in the Canadian Law Library Review!

I just read Mark Phillips’s paper recently published by the Canadian Law Library Review: “Charting Law’s Cosmos: Toward a Crowdsourced Citator” (2015) 40:2 Can L Libr Rev 13. Phillips’s text is sufficiently refreshing to merit the deliberately provocative title of this short post. Immerging oneself in it is like being 40 again: abundant critics of the slow moving incumbents, strong expressions of idealism peppered with some good ideas. Such a reading is good for the heart and the brain.

The thesis of Mark Phillips is that full-text searching alone is hazardous for legal research. Citators could be useful, but they . . . [more]

Posted in: Legal Information, Legal Information: Information Management

Library and Information Community-Related Recommendations of the Truth and Reconciliation Commission on Indian Residential Schools

On Tuesday, the Truth and Reconciliation Commission released its findings after its multi-year investigation into over a century of physical, cultural and sexual abuses against Aboriginal children at Church-run Indian Residential Schools.

The Government Library & IM Professionals Network, part of the Canadian Library Association, has compiled the Commission’s many calls to action that focus on the information management community (museums, Library and Archives Canada, archivist associations, vital statistics agencies, etc.).

Library and Archives Canada has compiled a list of resources relating to residential school records.

 

 

  . . . [more]

Posted in: Legal Information: Information Management, Legal Information: Libraries & Research

Managing Legal Resources in the Semantic Web: Summer Courses

A couple of posts ago I mentioned the Public Review of LegalDocML’s Akoma Ntoso v1.0. If you’re interested in legal XML and want to learn more about the Akoma Ntoso XML standard there are a couple of courses being offered at the George Mason University in Fairfax, Virginia this summer.

The first is the Basic Course offering an, “introduction to Akoma Ntoso XML standard and to basic XML technologies for drafting and managing standard-compliant legislative and legal documents.” The second part, an Advanced Course, will provide, “in-depth analysis of the higher levels of Semantic Web technologies . . . [more]

Posted in: Education & Training, Legal Information: Information Management

Of Google Indexing the Twitter Firehose and Implications for SEO and Lawyers Who Tweet

I probably won’t be making it to the Chicago Bar Association’s CLE on “How To… Get the Most Out of Twitter” tomorrow. But that’s not to say that I wouldn’t have been choked to miss Catherine Reach’s tweet mentioning it. Mostly that’s because there was something else she linked to which caught my attention: Kevin O’Keefe’s post from last Thursday heralding that “Twitter is teaming up with Google to bring Twitter’s real-time content to Google’s search results.

So there it is. Google and Twitter are getting friendly (once more). And just when you thought Mobilegeddon was . . . [more]

Posted in: Legal Information: Information Management, Practice of Law: Marketing, Technology, Technology: Internet

Of a Social Media Evidence Checklist and Prepping for Lawmageddon

When it comes to technology, are we not always hearing about the breakneck speed of change? The inexorable pace and ubiquity of it? How technology is revolutionizing law and practice? Our magazines, CLEs and law bloggings are replete with calls to brace for one type of Lawmageddon or another—the imminent (or at least happening really, really, probably, rather soon) confluence of events that will change lawyers’ lives forever. Anything short of fully encrypted communication between lawyer and client will spell negligence. You will become or be devoured by an alternative business structure. Cybersecurity will become the mantra by which you . . . [more]

Posted in: Legal Information: Information Management, Practice of Law: Future of Practice, Technology, Technology: Internet, Technology: Office Technology

Use Your Words

Nostalgia title for this post – I can’t tell you the number of times I said to the now grown, employed and, after this evening, all moved out on their own, Mireau Giggles, “Use your words”. Actually, it wasn’t too often come to think of it, but as you read the phrase you may hear your mother or fathers voice. Use your words is a more recent theme as well. Yesterday, I was delighted to share some tips for deploying knowledge management initiatives in mid-sized law firms with a group of engaged participants from the BCLMA KM Subsection. My presentation . . . [more]

Posted in: Education & Training, Legal Information: Information Management

Is Digitization Preservation?

That was the question that welcomed us on the morning of Day 2 at the law repositories conference in Williamsburg, Virginia. This session was billed as a “debate” between Sharon Bradley, University of Georgia School of Law, and Beth Williams, Louisiana State University Law Center, but it turned out that the two speakers didn’t really have much to disagree on; they both considered digitization a form of preservation.

Bradley stressed the need for libraries to get started. “Digitization can’t wait,” she said, “your books are deteriorating.” She sees digitization as a way to both protect the physical . . . [more]

Posted in: Legal Information: Information Management