Measuring the Effectiveness of Unbundling: A Novel Approach
It is hard to believe that it has been over 3 years since the launch of the BC Family Unbundling Roster. There are now over 175 legal professionals on the list from all over BC.
It is time to assess whether unbundling (including legal coaching) is helping to close the A2J gap in BC. One challenge is that we have little data to guide evidence-based service improvement and policy-making. We need evidence about the client’s experience of unbundling and details of the experience of the legal professionals as well. If legal professionals do not see advantages both for their . . . [more]


