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Archive for ‘Columns’

Shiny, Happy People

Early in January my spouse and I went on a winter vacation to the Caribbean. The charming island nation of Barbados was our destination for two weeks followed by a meeting in Quebec and a family visit in Ontario. Almost three weeks in total. Travelling from our home in Yukon made for a long journey that saw us pass through seven airports in six different cities: Whitehorse, Vancouver, Toronto, Quebec City, Windsor and Bridgetown (Barbados). The highlight of our trip was certainly the place where it was light by 6 am with shorts and t-shirt weather right off the bat  . . . [more]

Posted in: Practice of Law

Macros and Micro Automation

Law practice technology comes in a variety of sizes. Either the lawyer adapts to the technology or adapts it to her needs. We often look at the systems that lawyers use to improve client service and productivity. This time, let’s flip the hood on law practice technology and look at some of the micro tools you can use.

Automated Tasks with Macros

Technology use is filled with those small things we do over and over, seemingly because we have no option. We log on to Windows, and as it loads, we grab a cup of coffee. We sit down and . . . [more]

Posted in: Legal Technology

Change and Tradition: Identity and the AALL

2016 began with a strange drama in the world of law librarianship in the United States. The American Association of Law Libraries (AALL) held a referendum on changing the organization’s name to the Association for Legal Information (ALI). The name change was unanimously approved by the Executive Board of the AALL at a meeting in November of 2015. To make the change official, the AALL’s bylaws had to be amended. Amendment of the Bylaws necessitates the approval of the membership, hence the referendum. Voting was conducted online between January 12 and February 10, 2016. The Board explained its rationale, even . . . [more]

Posted in: Legal Information

Abundance

Recently, the business press has contained articles and books about the abundance of products and services being produced by our economy. See Abundance-The Future is Better than you Think, by Peter H. Diamandis & Steven Kotler (2012).

Some commentators attribute some economic malaise to “too much of everything”. Examples of abundance are the over supply of commodities such as crude oil. Scott Barlow in the Globe and Mail on February 2, 2016 stated that there are “too many mutual funds, television channels, cereal brands, auto companies, clothing brands, taxis, department stores ….”. Barlow added that “technology increases efficiencies and reduces . . . [more]

Posted in: Legal Publishing

“Innovate or Die…”

A good portion of my time to date this year has been devoted to planning and launching Innovation Month at my firm, including our kick-off event called the “Osler Big Law Hackathon”, an event hosted in partnership with Ryerson’s Legal Innovation Zone to examine how big law could be done differently.

As part of the organizing committee, I got a better understanding of how my firm is approaching innovation (it’s a well-developed and experienced initiative, as it turns out). I also took it as an opportunity to see what all the fuss is about. Innovation is the trending topic du . . . [more]

Posted in: Legal Marketing

What Should a Code of Conduct Do (Or Not Do)?

Lately I’ve been spending a lot of time with law society codes of conduct. Not because I’m a law nerd (although I am), but because I’m preparing the second edition of my book Understanding Lawyers’ Ethics in Canada. Much of the time I’m impressed with the codes. They provide clear and helpful guidance to lawyers on a number of important questions of practice, such as how to manage a joint retainer, or withdrawal from representation in the context of a criminal trial. A lawyer trying to answer a question about her duties should start by consulting her law society’s . . . [more]

Posted in: Legal Ethics

The Missing Ingredient for Effective Health Care Reform…Empathy

For some years I have been following Dr. Brian Goldman, a veteran ER physician and one of Canada’s most trusted medical broadcasters. His CBC radio show “White Coat, Black Art” tackles tough issues, makes sense of “bafflegab” and highlights important new innovations. His book “The Secret Language of Doctors” is an illuminating view inside of the medical system and a great read.

I went to his Vancouver Institute lecture in Vancouver in January entitled: “Disrupt Me + Engage You: The Health Care Revolution”. I couldn’t wait to hear what he had to say about system change in the health . . . [more]

Posted in: Dispute Resolution

The American Association of Law Libraries’ Name Change Was Voted Down: What’s Next?

AALL members voted in record numbers to reject being rebranded as the Association for Legal Information. On February 10th these results were announced by AALL President, Keith Ann Stiverson:

“The proposal to change the name of American Association of Law Libraries to the Association for Legal Information has failed by a vote of 1998 (80.11 percent) opposed, to 496 (19.89 percent) in favor. A record number of members voted on this proposal, with 59.51 percent casting a ballot.”

It is unclear as to whether this rejection was due more to opposition to changing the name or opposition to the . . . [more]

Posted in: Legal Information

The Pretty Face of the Internet of Things

We have been looking at the implications of the interconnection of multitudes of devices – for security, for privacy, for property. What happens when the things connected with you and each other on the Internet can recognize your voice, and talk back to you? Voice recognition technology has made rapid progress, and it is already becoming normal that one can ask questions out loud to a computer (generally a “device”, a phone) and have it answer.

Thus Siri, Google Now and Cortana. Not only do they have access to a universe of information, but they learn about . . . [more]

Posted in: Legal Technology

Judging Twitter

“Treated” is not quite the right word, but for purposes of this article I’ll say avid Twitter users were treated in early February to innumerable passionate pleas tagged #RIPTwitter that Twitter not change its algorithm and containing warnings that if Twitter dare mess with reverse chronological tweet delivery, the company would have drawn on its last measure of goodwill.

Before continuing, let me first acknowledge that the preceding statement likely sounded like nonsense to most of you. Not many Canadians have Twitter accounts (~25%), and only a tiny fraction of subscribers engage with sufficient frequency to notice small changes . . . [more]

Posted in: Legal Information, Legal Technology

Not So Fast, Not So Much – Data Protection for Cell Tower Traffic Data

In the context of criminal investigations police in Canada may obtain “tower dump” production orders. These are orders requiring the applicable cellular telecommunications providers to disclose all records of cellular traffic through a particular cell tower over a specified time period. In R. v. Rogers and Telus, 2016 ONSC 70, Justice Sproat noted that “Every year such orders require cellular providers to produce the names and addresses of hundreds of thousands, if not millions, of subscribers; who they called; who called them; their location at the time; and the duration of the call. These orders may also require that . . . [more]

Posted in: Intellectual Property

A National Approach to Canadian Bar Admissions? Working With the Law Schools Would Be a Start

Without question, one of the greatest accomplishments of the Canadian legal profession in modern times was the conclusion of the National Mobility Agreements. Under the leadership of the Federation of Law Societies, the disparate strands of Canadian lawyerdom – Quebec, now, excepted – took an extraordinary step towards knitting themselves into something resembling a national profession. One of the less charming aspects of our hitherto customary approach to federalism – provincial protectionism among legal professionals – is now mostly a thing of the past.

Defined by its own premises, the Mobility Agreements were a means to a twin end: the . . . [more]

Posted in: Legal Education

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