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Archive for ‘Columns’

Law Firm Partnerships and the Retention of Women Lawyers

The retention of women in private practice continues to be a challenge. Although women now form the majority of graduates from law school, they leave the profession at much higher rates than men. The BC Law Society reports that 36 per cent of women leave the profession in their first five years in practice compared to 22 per cent of men.

Over the years, many women lawyers have tried to convince law firms to adopt broader alternate work arrangements or entry requirements into partnership but have found law firms very difficult to change. When change has not happened as quickly . . . [more]

Posted in: Practice of Law

Reaching and Retaining Customers

There was a time, not too long ago, when some in legal and professional publishing would refer to their sector as offering “a license to print money”. The highest quality publishers were renowned for the wonderful reputations of their products and services, their market knowledge and intimacy, their relationships and engagement with their customers and, even though prices were high, compared to other forms of information publishing, they were trusted and supported by their markets. Obviously, customer service was always pretty terrible but that was a quaint characteristic which was recognised and accommodated, partly on grounds that true value . . . [more]

Posted in: Legal Publishing

Web Law Predictions for 2012

Creating an annual roundup of legal web technology predictions was never on my personal “to do” list. Rather, it was an accidental offering started here at Slaw a few years ago. Now, much like repeated broadcasts of “It’s a Wonderful Life,” it’s somehow become a holiday tradition.

Some of these predictions pick up on current trends, and extend my own perspective of how that trend might play out in the legal market. Others ideas are clearly more “blue sky,” my honest attempts at swinging for the fences (or more accurately, my emulations of the Mighty Casey). Either way, this is . . . [more]

Posted in: Legal Marketing

Access to Civil Justice and Privacy Complaint Processes

Access to justice issues in the Canadian civil justice system are often framed around affordability, geography, and the quality of service provision. Affordability is most often linked to the high costs of privately provided legal services and the underfunding of legal aid. Geography has recently been shown to be relevant in major studies in Alberta and Ontario, one by the Canadian Forum on Civil Justice, the other by the Ontario Civil Legal Needs Project. Both emphasized that lawyers and paralegals are overwhelming concentrated in large urban centres. The quality of public service provision has been an issue in the case . . . [more]

Posted in: Justice Issues

Sponsorships: Waste of Time and Money or Essential to Good Client Relationships?

This scenario will be familiar to any marketing staffer in a large law firm: the phone rings and it’s someone asking why you haven’t sent them the firm logo for their program. You have no idea what they’re talking about, but apparently your firm is sponsoring their upcoming event and if you want your contribution acknowledged, they need your logo ASAP.

After wasting your morning trying to track down who initiated this sponsorship, you discover that it was booked three months ago by a partner in the firm. Many of the benefits in the sponsorship package have passed, except for . . . [more]

Posted in: Legal Marketing

An Extra Pair of Hands – Virtual Assistants for Busy Professionals

The days run by so swiftly it seems like the world is spinning faster and time has compressed. Everyone I speak to feels this same rush as summer disappears into winter in the blink of an eye. So much to do and so little time to do it, has become a theme of our collective days. One way I tackled the challenge was to literally employ an extra set of hands. I hired a virtual assistant, Mary-Lou, and that decision changed my life for the better.

What’s a virtual assistant?

A virtual assistant is an administrative professional and business owner . . . [more]

Posted in: Practice of Law

The English Riots: The Autopsy Is Well Underway

In my last column  on 19 August 2011, I commented on the riots that took place in English cities. Soon after the riots, Prime Minister David Cameron, stated his conviction that the riots were the result of a broken society and gangs, which he quickly moved to declare war on. Since then, government, academics and the voluntary and community sectors have been performing an autopsy on the riots and this post outlines with regard to young people’s involvement, some preliminary findings; asks what we can learn from the past and overseas, and what investigations are currently underway.

Ministry of Justice . . . [more]

Posted in: Justice Issues

The Next New Thing: “Remarketing”

If at first you don’t succeed, try and try again. That is the old-fashioned premise behind a relatively new web marketing strategy known as remarketing or retargeting. And if you have had the experience of seeing ads for a specific company or product popping up over and over again as you surf the web, chances are you have already experienced it firsthand.

We are all familiar with the abandoned shopping cart – going partway through the process of selecting and configuring that perfect something [insert your own shopping proclivity here] on a retailer’s website before bailing out just . . . [more]

Posted in: Legal Marketing

How Good Is Your Disability Insurance Policy? Ask Yourself These 4 Questions.

Disability insurance is the most complicated type of personal insurance you can own. Even experienced insurance agents can find it challenging, so I pity the poor lawyer that attempts to find enough time in the day to read and understand their policy.

If you’ve read my prior columns, you already know that there is a huge financial risk of going without disability insurance. As a result, it’s extremely important understand how your disability insurance will pay a benefit in the event of a claim. Without getting into too many details, here are 4 questions you should ask about your disability . . . [more]

Posted in: Practice of Law

Whether You “like” It or Not…

Lexum has recently conducted an analysis of the underlying technology behind Facebook Like, Twitter Tweet and other “social” buttons. The analysis revealed that, if used in the way prescribed by Facebook, Google, Twitter et al., these buttons create some significant privacy issues for Webmasters and their users.

Before we get to the privacy issues however, it is appropriate to explain how these buttons work. Adding a Facebook Like, Twitter Tweet, Google +1, LinkedIn Share or any other sharing button to one’s Web site is a relatively easy affair. The companies that distribute them have dedicated pages . . . [more]

Posted in: Legal Publishing

Women on the Bench

The Globe and Mail reported recently (November 12, 2011) that only 30% of judges appointed by the Conservative government since 2006 have been women. (So far in 2011 just under 20% of appointments have been women.) This is a significant decrease from the last year of the Liberal government when 40% of their judicial appointments were women. A spokesperson for the Justice Department stated that the number of appointments reflects the number of female applicants.

In the past, it has been argued that the number of female federally appointed judges (32% in total) has been similar to the . . . [more]

Posted in: Practice of Law

Pollution, Hot Spots and Environmental Justice

[with Meredith James]

Is it acceptable for legal pollution levels to be higher in some neighbourhoods than in others? In the US, pollution is often concentrated in areas of colour, including the famous Cancer Alley. Changing this is called “environmental justice”, and is an important priority for US EPA Administrator Lisa Jackson.

(Ecojustice has framed the same issue as a Charter challenge in its work on behalf of two members of the Aamjiwnaang First Nation. It argues that Ministry of the Environment ongoing approval of multiple sources of pollution surrounding their Sarnia reserve violates their rights to life, liberty and . . . [more]

Posted in: Justice Issues

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