At the end of September, four members of the Ontario Government Libraries Council (OGLC) presented a workshop at Showcase Ontario, the Ontario government’s enormous technology and information conference. The session was about how to use non-traditional media such as blogs and Twitter for current awareness, and included two practical case studies from the Office of the Fire Marshal and the Legislative Assembly of Ontario. Registrations for the session topped 400. Since then, various members of the panel have been asked to make presentations to other audiences, to contribute content to articles reporting on social media use in government, and . . . [more]

Whether working with a practice group, an executive team or the members of some firm’s strategic planning committee, I continue to be struck by the dysfunctional behavior that is often present in group meetings. I don’t know why I continue to be surprised. Working together in groups in not a natural, comfortable or easy thing for many of us to do.

What I have come to learn is that the very best market-performing groups, in the best firms, have established for themselves some written guidelines by which all members have agreed to abide – and often, each partner in the . . . [more]

Running a business (and make no mistake, a law practice is a business) is a marathon, rather than a sprint. That is especially true when it comes to marketing. I see many lawyers who make the mistake of giving up too easily because they don’t see immediate results from their efforts. 

Marketing is about building relationships. In the same way that you can’t expect to have immediate results when you enter the dating pool, you can’t expect to have immediate results with marketing. It takes time to get known within the community where your target market ‘hangs out’ and to . . . [more]

[An Unhappy Fisherman’s Exhibit. Picture from a Cour du Québec’s judgment illustrating that the roof bought by the plaintiff was too low for comfortable fishing. Source : 2003 CanLII 42894 (QC C.Q.) (juge Raoul P. Barbe) at para. 8.]

Earlier this year, SCC’s judges cited a CTV news video clip in Canada (Prime Minister) v. Khadr, 2010 SCC 3, (at para. 7.). In that case, the government policy — its refusal to request M. Khadr’s repatriation — was established through a reference to a press conference given by the Prime Minister and available in CTV’s archives (see at . . . [more]

Sandra’s office was piled high with files, her work-life was spent putting out fires and her dog was feeling so neglected it had taken to chewing the couch.

Jeremy felt like it had been a long time since he had a life. Days and weekends were spent at the office, he’d gained 20 pounds in a year, and his wife had gone on vacation to Mexico with her best friend Gary the hairdresser – again.

Sandra and Jeremy are not alone. These days it seems like the standard answer to “hi, how are you?” has become “busy, and you?” Having . . . [more]

We often bemoan that lawyers don’t take seriously their duty to understand e-discovery. Today we tackle another subject that attorneys seem to avoid, often to their peril as they step on virtual cow pies. Social media is so pervasive that ignoring its legal implications is (we think) simple incompetence. Now that the active Facebook user population is more than 400 million globally (more than the U.S. population), it is clear that the social media phenomenon is here to stay.

Not only do lawyers need to understand the upsides and downsides of social media for their clients – they need to . . . [more]

Love hurts. Never has that expression been truer than in the misguided Kafkaesque labyrinth that forms the core of Canada’s domestic violence courts. Domestic violence charges are in a pitched battle with impaired driving cases to see who can destroy the crumbling foundation of our nation’s criminal courts first. They form a massively disproportionate percentage of the court’s daily caseload to the point where many courthouses have had to set aside an entire day each week just to deal with the volume of administrative set-date appearances. Only a small fraction of these domestic abuse cases involve repeat offenders, personal injury, . . . [more]

The relationship of legal information to context is a key dimension of recent developments in legal informatics scholarship and innovation. These developments range from investigations in law and psychology to political and moral theory, from explorations in artificial intelligence and law to legal information theory, and from research on the legal Semantic Web to the creation of new applications that help nonlawyers contextualize legal information.

Professor Guido Boella, Dr. Guido Governatori, and colleagues are exploring ways to model legal contexts to aid automated legal reasoning. In their recent paper these scholars show how defeasible logic can be employed . . . [more]

Earlier this month, British Columbia residents witnessed political awkwardness at a level unusual even by West Coast standards when a special prosecutor cleared B.C. Solicitor General Kash Heed of wrongdoing in a criminal investigation. Mr. Heed was re-appointed to cabinet later that day, only to re-resign the next morning after the special prosecutor stepped down as a result of his law firm’s $1,000 contribution to the Heed campaign shortly before the last provincial election.

The special prosecutor has stated that he was aware of his law firm’s donation early on. However, he did not consider it an apparent or perceived . . . [more]

This past March, I was fortunate to get some face time with one of the senior directors for Thomson Reuters’ new Print and Advanced Media division to talk about business. Among the many topics to be discussed was that particularly irksome one, the future of print. When we kicked off our conversation, the director acknowledged that she had had some feelings of trepidation when she signed on to help run a division that seemingly—excuse the pun—has a limited shelf life.

I understood where she was coming from, particularly since I’d just seen Thomson Reuters’ 2009 financial report released the . . . [more]

As noted in my last Web Law Connected column, the topic I want to address this month is geotargeting within Google’s search results. While I expect some of you would prefer to watch paint dry over reading further, I’m asking you – as a Canadian – to explore this subject. The reason? If you publish a website (or expect to the future) and want that website to be visible within the search results to US audiences – then you are facing a substantial and little understood obstacle. This is an important topic.

What is geotargeting?

Geotargeting is Google’s way of . . . [more]

I have to admit, when I started a recent series of trips to make presentations in the U.S. and Canada, I’d been questioning whether my recent assessments of and predictions for the legal profession had maybe become too radical. Having now returned from speaking with and listening to some of the sharpest and most engaged minds in the business, I’m coming to think I haven’t been radical enough.

Certainly, there was encouraging news. Delivering serious and perhaps discomfiting messages to state bar leaders in Chicago and law society executives in Toronto, I was heartened by the openness to these ideas . . . [more]