Close your eyes. Imagine living in a small apartment, with your partner and your two children. You bought it because four years ago a salesman told you it was cheaper to buy than to rent. You feel cheated because there’s so much to the deal that you feel he did not tell you. But you signed so you’re stuck, the bank says. You have a job as a foreman in construction – a flex-contract on which you’ve worked for more than five years. It asks long hours, regular work in the weekend, and provides limited long-term security. You think that’s . . . [more]

I’ve posted this article on the SSRN: “Access to Justice—Unaffordable Legal Services’ Concepts and Solutions,” for download (pdf). It provides a solution to the unaffordable legal services problem in Canada (“the problem”), so as to: (1) maintain law society management structures as they are; (2) fulfilling their duties in law to make legal services adequately available; and thus, (3) law societies can avoid being abolished. What is needed is to convert the way the work is done to provide legal services from a handcraftman’s method to a support services method. There are parts of the work done . . . [more]

I have numerous friends dealing with crises this summer. Two have mothers who have been diagnosed with life threatening illnesses. Their lives have been turned upside down. They are worried, stressed out, and deeply sad about what is happening with their moms. They are dealing with doctors and lawyers and trying to keep daily family life together while dedicating a big chuck of each day to helping their mothers.

This was the situation I found myself in last year when I received a phone call from my mother’s landlord telling me she had been found disoriented in the basement of . . . [more]

Avenue Bourghiba was closed off. A statute of the founding president of Tunisia on horseback was being reinstated in the square. The current President Essebsi was going to inaugurate it in two days. The taxi dropped me off as close as he could get. Hotel Africa is a high seventies hotel with large wooden panels, brown carpets, and huge chandeliers. As I made my way, urban Tunisia walked by and ordered drinks on the terraces: hip youngsters, women with blond hair, women with headscarves, families, groups of boys, and groups of older men.

Kalthoum picked me up later and we . . . [more]

People often talk about the intrusion of technology on our lives, particularly in the context of being at work 24/7 as long as you carry a smartphone. For a long time, I took pride in having the discipline to leave work at the office and enjoy my family time. I checked my phone in the evenings, but unless an email was a ‘true” emergency, I didn’t respond to it or think about it until the next morning when I went to the office. I told younger lawyers to train their clients and colleagues not to expect immediate responses from them . . . [more]

You have probably heard of blockchain. If you didn’t, I am sure you’ve heard of bitcoin. There is a chance you have also heard that blockchain or bitcoin are the next big thing. I believe that blockchain is the next big thing, and the purpose of this essay is to explain why and to show blockchain’s significance for lawyers and law practice.

Blockchain is an escrow of conclusive transaction evidence. That’s it. Don’t worry about hashes, blocks, distributed ledger, encryption and so on for now. Those are implementation details. All you need to know as a lawyer, a banker, a . . . [more]

At the expense of justice, governments improve the cost-efficiency of the criminal justice system but thereby weaken the safeguards against wrongful convictions. Doing so makes more money available to be spent on more politically profitable areas because there are no votes to be gained by improving the criminal justice system. This is a summary of part of a published article that develops this theme: that poor resources given the criminal justice system, increases the probability of wrongful convictions in these ways:

1. Prosecutors’ method of plea bargaining changes so as to produce more guilty pleas which increases the probability of wrongful

Nothing causes trouble in legal practice quite like communication failures. As Ian Hu from LAWPRO reminded us in his Slaw post last month, communication are the number one source of malpractice claims.

Honing proactive and effective communication skills has significant positive implications for everything from delegation, to the quality of your legal work, to your marketing and business development efforts.

With this in mind, focusing on improving your communication practices at work is probably one of the best investments you can make in your career. Where to start is quite simple, with your thoughts.

I work with many lawyers on . . . [more]

What do Ukraine and Uganda have in common, besides the U at the beginning of their name? An elaborate justice needs and satisfaction survey was just done in both countries. The Ukraine results were presented on 1 March. The Uganda results on 14 April.

First, some observations to put this in a wider context.

I hope such surveys are a trend. They should be. The UN has announced that it will hold its first ministerial meeting in July to review progress regarding implementation of the Sustainable Development Goals (SDGs). We are, of course, mostly interested in Justice Goal 16. . . . [more]

This essay proposes a set of draft standards for automated online dispute resolution (AODR). The drafts I propose here are for transactional disputes, and specifically for AODR that generates arbitral awards in the millions of claims for debt and breach of contract. This proposal does not consider AODR for torts or disputes with non-AODR-compliant evidence or claims.

The AODR promise is simple and a little mind-boggling:

• Take millions of claims out of the court system.
• Reduce cost of dispute resolution (pre-enforcement) to zero.
• Increase speed of dispute resolution (pre-enforcement) to infinity (limited only by bandwidth and machine capacity).
• Give a

“(T)o build my career is to make myself indispensable, demonstrating indispensability means burying myself in the work, and the upshot of successfully demonstrating my indispensability is the need to continue working tirelessly.”

That’s journalist Ryan Avent talking about why he’s reluctant to do something that would help his personal life even though it would have a minimal effect on his professional one.

His circular argument will sound very familiar to lawyers. In a business where success is measured by the billable hour, busy-ness is the key to upward mobility. No one wants to miss a step on the career path . . . [more]

The Electronic Discovery Reference Model has become something between a standard and an idée fixe in the e-discovery world.

One of the models the EDRM organization propagates is the EDRM Project Management Framework (courtesy EDRM.net):

Superficially, this looks terrific, hitting all the right buttons. Project management itself, wonderful. Communication, check. Plan before you execute, great. Change management, woo-hoo!

But… how does it measure up against the real world?

The main problem with diagrams of this sort is that they attempt to map that real world by eliminating complexity and complications rather than by providing patterns or techniques that support beneficial . . . [more]