Design, Statistics, and Innovation
Interface design matters. More and more, usability and user-focus are central themes in website design manuals such as Krug’s Dont Make Me Think, King’s Designing the Digital Experience, and Goto and Cotler’s Web Redesign 2.0: Workflow that Works. These successful popular works rely on a lot of serious user testing of the Jakob Nielsen variety, which tracks eye movement and identifies typical scanning patterns and optimal designs based on them.
If you have wondered why, then, the interfaces at WestlaweCarswell and Lexis-Nexis QL are so difficult to use, Julie Jones of Cornell has the answer for . . . [more]


