Doing the Library Thing
Last summer, I was asked by a client at a small administrative tribunal to help with an interesting project. Over the organization’s 20-year history, it had accumulated a number of “issues files”, which document the evolution of its thinking on a range of questions and problems which had arisen over time. The collection was a valuable store of corporate knowledge and history, but it was difficult to know where to look for a particular piece of information or to know what questions might be answered by using these files. Could we recommend a way of cataloguing the contents of these . . . [more]


