Plus Ça Change, ….
Incremental change, disruption, new approaches, … we’ve talked about these issues for a long time. A long time! I plunged into the legal KM “pool” at the turn of the century, and it seems that, 16 years on, we’re still talking about many of the same issues. Granted, there are differences now, one of the most notable being that there were no legal-specific search engines available at the time. But although such search engines are available, their high all-in cost is such that, even now, only the larger firms and in-house departments have them available.
Recently, I attended a meeting . . . [more]


