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Archive for ‘Columns’

Sharing Success Through Storytelling

Our firm recently held its Annual General Meeting during which five of our senior partners were asked to share information about their careers and what has aided in their success. We are likely not alone when I say these meetings can be dry, very dry. The group of them asked for my assistance as they were unsure how to make the presentation entertaining.

We had 45 minutes to present 10 tips that made these five people successful. If you do that math really quickly, each person was only given a few minutes to get their point across – and being . . . [more]

Posted in: Legal Marketing

Law Society Complaints: What We Don’t Know and Why This Is a Problem

In many ways, Canadian law societies are now more transparent institutions than ever before. The Law Society of Upper Canada, for example, has adopted innovations like live webcasts of Convocation meetings, online Annual Reports and a frequently used Twitter account which allow for easier access and greater insight into what goes on at Osgoode Hall and why. And, of course, for those interested in what happens to lawyers “gone bad”, there is free public access to discipline-related decisions on CanLII.

Disciplinary decisions seem to be, indeed, one of the things that lawyers and the public are most interested in. . . . [more]

Posted in: Legal Ethics

Halt and Catch Fire (HCF)

“An early computer command that sent the machine into a race condition, forcing all instructions to compete for superiority at once. Control of the computer could not be regained.”

Those words appear on the screen of the opening scene of the first episode of the AMC program “Halt and Catch Fire”, a fantastic show set in the early days of the personal computing revolution. Wikipedia offers further insight into the truth or fiction of the actual HCF concept, but my purpose in introducing the term is to use it as a framework to comment on the efforts of . . . [more]

Posted in: Justice Issues

A Practice for Handling Difficult Emotions and Thoughts: RAIN

It’s been raining a lot in my office recently. And by this I don’t mean that I have a leaky roof, or the sprinkler system is malfunctioning. Rather, I have been trying out a helpful practice for handling challenging emotions that come up during the workday that goes by the acronym RAIN.

For you agnostics and atheists out there, don’t cringe. Yes, RAIN has its origins in Buddhism. That said, as far as recent developments in neuroscience go, it is a great tool for getting out of what I call the back alley of the brain (amygdala) and returning to . . . [more]

Posted in: Practice of Law

Are Private Prevention and Resolution Processes the New Dilatory Exceptions?

We’ve always found it somewhat confusing and nonsensical that Quebec’s soon to be former Code of Civil Procedure contains a section titled “dilatory exceptions”, i.e. procedures “intended to cause delay”. At a time when we are constantly reminded that access to justice is hindered by costly procedures and long delays, and that we should find ways to streamline the legal process, it seems incongruous to actually draft dispositions that allow for longer delays and higher costs at one party’s behest. This is not to say that sections 168 and ss. of the Code of Civil Procedure don’t have . . . [more]

Posted in: Dispute Resolution

Why Special Rules for Wind Projects on Endangered Species?

Ontario has an elaborate system that allegedly protects endangered species. Under the Endangered Species Act (ESA), endangered, threatened or extirpated species and their habitats cannot be harmed or destroyed, except by permit or if authorized under the regulations.

Leaving aside the massive exemption regulations for industry and agriculture that are presently under attack in the courts, endangered species and their habitats are supposed to be harmed only with the personal permission of the Minister of Natural Resources (MNR). Most regulatory permits in Ontario are issued by civil servants; requiring that endangered species permits be issued by the Minister personally underscores . . . [more]

Posted in: Justice Issues

What Is Your Value to Your Clients?

Nobody likes conversations with clients who are complaining about the size of their bills. If you respond with something like “I think you’ll find that our fees are commensurate with other firms of our size and experience”, you’re missing an opportunity.

Ideally, clients should not be surprised by the amounts of their bills; if you’ve communicated with them throughout the matter, they should already know what to expect. But what they’re really asking is “What do I get for all this money?” That’s when you need to have the Value Talk.

To a client starting up a business, the value . . . [more]

Posted in: Legal Marketing

Economical Solid State Drives Are Here

We all covet the latest and greatest of technology, not to mention possessing the fastest computer. One way to increase the speed of your computer is to use a solid state drive (SSD) instead of a mechanical one. Essentially, SSDs are flash memory devices that appear as a hard disk to the computer. It is very fast to write and read from memory as opposed to accessing data from the rotating platters of a mechanical disk drive. Solid state drives are three to four times faster than their mechanical counterparts when writing or reading large files. Sound good? Then you’ll . . . [more]

Posted in: Legal Technology

Losing the Past

Are you working in a firm that has gone through a merger, or been rebranded through a takeover? Have you had occasion to look on the web and try to locate the old firm by name or by its URL? In most cases if you do this, you will no longer find the websites which once displayed the proud information of the firm, its partners and its achievements.

Why has this happened? In most instances when a firm is merged or subsumed with another, or becomes part of a new network, it is thought to be bad for client relations . . . [more]

Posted in: Legal Information

Records Management Law — a Necessary Major Field of the Practice of Law — a Summary

“Records management law” will be a necessary area of specialization because electronic records are as important to daily living as are motor vehicles, and are now the most frequently used kind of evidence. Electronic records management is a complex technology, which makes current legal infrastructure of statutes, guidelines, and case law that controls the use of electronic records as evidence very inadequate because it ignores these facts: (1) electronic records technology, and pre-electronic paper records technology are very different technologies—each requires its own unique legal infrastructure; (2) the many serious defects frequently found in electronic records management systems (ERMS’s), and . . . [more]

Posted in: Practice of Law

The Future of Legal Practice and Technology for Law Professors

One of my pet peeves is when people throw around the word “technology” as a catch all to mean anything that can or will involve a computer. A common pattern is “In X number of years, this task will be replaced by TECHNOLOGY.” The speakers very rarely get into specifics as to when technology they mean. Personally, I like to amuse myself by replacing “technology” in these statements with “magic fairies.” Actually, I think fairies are more likely to exist than some technology that is universally adopted and solves myriad problems.

If you’re like me, you probably feel like the . . . [more]

Posted in: Legal Education

Reading: Learning, Lounging and Escaping

I did it. I read a hundred books (#100Books) on my sabbatical. The whole list can be found here. Why did I do it? I set off to read 100 books because I felt I could and I should.

As lawyers, we spend so much of our time reading but so little time reading books. I can remember years when I’m not sure if I read a single book outside of work. Even as a law professor, I would only read two or three books of fiction a year. As a law student, I took a course called “Law . . . [more]

Posted in: Legal Ethics, Miscellaneous

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