Background

The organisations inhouse teams serve are regularly required to transform themselves. If they fail to do so they do not excel, or in some cases, they fail to survive. As a result the nature of inhouse practices which support these companies has also transformed over the last twenty years. Drivers for inhouse change include globalisation of commerce and corresponding geographical expansion, cost sensitivities, and increasing regulatory requirements. In many cases, unlike the business units they serve, inhouse legal departments have adapted in an ad hoc manner by accommodating evolving business needs, rather than as a result of careful consideration, . . . [more]

Some lawyers think that the work marketers do is easy or adds little value – it is obvious to them, that marketers spend all day surfing the internet and making things look nice. While not exactly true, legal marketers do need to spend time on-line (researching clients and prospects, finding speaking events for lawyers, sponsorship and branding opportunities, etc.) and playing with crayons (creation of advertising, event invitations, newsletters, promotional material, presentation and proposal responses, etc.), there is actually a lot more they can do for you.

One of the marketing teams’ greatest strengths is helping lawyers focus, flush out . . . [more]

While we don’t have much by way of empirical data about what actually happens to claims filed in the superior courts, we do know that only about 2% to 5% of these cases are ultimately resolved by way of trial.[1] In light of this fact, the conclusion is sometimes drawn that at least 95% of filed cases settle – that is, resolve without trial. Research completed over the last few years however, should serve to displace this assumption. Research into the nature and scale of unmet legal need and into the phenomena of self represented litigants, makes it clear . . . [more]

We often talk about the “Two Solitudes” within the legal profession: the silos between the academy and the profession. However, a recent talk by the Treasurer of the Law Society of Upper Canada Thomas Conway made me realize that this dichotomy is wrong. There are not two solitudes within the legal profession, there are many more. 

As the Director of the Cavanagh LLP Professionalism Speaker Series at the University of Ottawa’s Faculty of Law, I invited the Treasurer to speak about “The Law Society of Upper Canada: Promoting the Public Interest and Facing the Challenges of a Changing Legal World”. . . . [more]

It is time to take a stand against all the bogus rhetoric about bogus refugees.

Our current Minister of Citizenship and Immigration, Chris Alexander, has unfortunately taken a shine to making frequent use of the pejorative, inflammatory and meaningless term. That was certainly the case last month when he decided to take Ontario Health Minister Deb Matthews to task for her decision to step in and provide essential health care coverage for large numbers of refugee claimants who had been cut out of the federal government’s longstanding refugee health care program.

On January 22^nd he chided Minister Matthews, complaining . . . [more]

Since late last year, a groundswell of opinion seems to be developing in favour of open and free access to legal scholarship and secondary sources.

Sean Hocking’s recent column speculates that “someone will see that a Wikipedia type solution to the cataloguing, editing and free distribution of legal information is of benefit to a functioning democracy in the 21st century.”

Who will do this work? He suggests that this role will be taken on by “unemployed or at least underemployed legal editors, academics and dare we say it, lawyers, out there who’d be willing to initiate the process of getting . . . [more]

The Annual Meeting of the World Economic Forum at Davos has many layers. Business leaders meet and do deals and forge partnerships. High potential start-ups use Davos to pitch. Members of governments come to support the deal making. The President of Mongolia worked hard to bring business to his country. Another layer is pure politics. “We even met the Iranians.”, said one ambassador to me, very pleased. The do-good layer is the one in which I move. The WEF has built a formidable network of doers and thinkers around big global issues such as the environment, governance, health, and youth . . . [more]

It has been 15 years since the last brand v brand challenge of a biologic patent in Canada. In 2000, Amgen’s recombinant EPO patent (for EPREX, which stimulates red blood cells to treat anaemia) was found valid and infringed by Hoffman’s RECORMON product.[1] In January 2014 the Federal Court once again upheld the validity of certain claims of Abbott’s psoriasis antibody patent that were challenged by Janssen[2].

The Abbott v Janssen decision (“Decision”) provides a somewhat typical patent validity analysis. Mr. Justice Hughes favoured certain Abbott experts who found that Abbott’s discovery of a “very sticky” antibody . . . [more]

 This is the second and final part on the topic of how you might engage your assistant in your legal marketing efforts. In the first part, we established that client service is a team sport and everyone working with clients ought to have the same intention to win client loyalty and create long term relationships.

These tips are for motivated teams who are looking to build a successful long term client-centric practice. Implementing the basic and advanced tips takes extra time and energy, so choose your assistant carefully and compensate accordingly.

File opening habits – consistency with your file . . . [more]

Short of a historic influx of legal aid funding to pave the way forward, any trans-Canada highway to equal justice must be cobbled together piece by piece, steppingstone by steppingstone. Progress is likely to be slow and painstaking, but should eventually come from a mix of incremental enhancements and bold reforms. In the spirit of resolute movement forward, I offer two ideas imported from the old world—one relatively challenging and the other relatively mundane—for balancing the scales of justice for Canadian civil and family litigants:

1. embrace the civil law principle of equality of arms; and
2. introduce legislation permitting pro bono

One of the most significant threats to client confidential and private information in law firms is bad passwords. Unless lawyers and paralegals are substantially different from the general public, we’re using the same bad practices when we create and re-use passwords as everyone else.

You’ve already heard all the suggestions on using better passwords, so I will leave that dead horse alone. In fact, I’ll suggest that you forget it. If you think you can create sufficient secure passwords for all of your offline and online accounts and devices, you’re a better person than me. The rest of us should . . . [more]

The recent decision of the Supreme Court on summary hearings in the courts has sparked discussion within civil litigation circles, including on slaw.ca. But what, if anything, does the decision tell us about the court’s possible approach to summary processes in the administrative justice system?

The court appears to be open to new models of adjudication:

[t]he balance between procedure and access struck by our justice system must come to reflect modern reality and recognize that new models of adjudication can be fair and just.

The court also noted the importance of public adjudication of disputes for the development . . . [more]