Recently Apple released their iPhone 4S and regardless of how excited you might be about the new camera or the new processor the reality is that the feature everybody is talking about (and to) is “Siri” the voice-enabled “personal assistant”.

You can ask Siri to find the nearest coffee shop, to wake you up at a particular time, to tell you what the weather is expected to be, to call or send a message to a contact in your address book…even to look up random facts for you.

One of the most intriguing things about Siri is that you can . . . [more]

If you have “friended” a reporter on Facebook you could potentially see one of your “private” photos published in a mass media publication. It happened to my client.

A recent media relations campaign for one of my law firm clients revealed a new risk with “friending” reporters. One of the media releases was accompanied with a photo of a partner standing with a high profile public person. It seems the reporter didn’t want to only run the sanitized, pre-vetted photo provided by a publicist and decided to hunt for more interesting photos.

By good fortune, or bad, this reporter happened . . . [more]

[ français / English ]

Le locuteur de plusieurs langues peut généralement comprendre la complexité du travail de traduction. Il sait qu’un bon traducteur ne va jamais traduire mot à mot une phrase d’une langue à l’autre. Il faut plutôt refaire la phrase selon la structure grammaticale de la langue de traduction, les sens différents d’un mot dans cette langue ou les expressions idiomatiques propres. Sans oublier que parfois, la phrase originale contient des référents culturels qui n’auraient pas de sens dans l’autre langue.

Lorsqu’on fait de la vulgarisation et de l’information juridique, c’est encore plus complexe. Souvent, afin de . . . [more]

From my earliest days as a professional I have taught about how best to carry out legal research. Over the years I have instructed high school students, undergraduates, prisoners, graduate students, paralegals, librarians and many, many law students. Something not quite rational drove my interest. Many times I have paraphrased the lines spoken by John Belushi in the classic movie The Blues Brothers, telling people that I was on a mission from God to teach legal research. I have written books, made cassette tapes, video tapes and DVDs about legal research. If this almost obsessive interest had not been . . . [more]

Canada’s electronic commerce legislation in Canada tells us how to create an electronic document that will satisfy a legal requirement that the information must be in writing. Most such legislation also tells us that a legal requirement that a document be signed is satisfied by an electronic signature. In the common law provinces and the territories, however, it stops short of telling us how to create a sealed document.

This article addresses that shortcoming, if it is one. It will restrict itself to seals on transactional documents. Seals by public authorities will be the subject of a future column. . . . [more]

When I first began working with First Nations political organizations, a childhood friend who had become a rising star in the Ottawa public service told me, “Indian Affairs (DIAND) is the funny farm of the civil service.” Sadly, in the several decades since that conversation very little has changed. On the contrary the very qualities that won DIAND that award have, more recently, made Aboriginal land claims process, and particularly “specific claims” the Alice in Wonderland (AIW) of the Canadian Judicial System. It is this dubious quality, and particularly its significance for the judicial system that I want to share . . . [more]

The development of computers changed and enhanced the searching of caselaw.

In 1971 a study of the application of computers to legal research was undertaken by the Federal Department of Justice and the Canadian Bar Association. The study was completed in April 1972 and the opening paragraphs of the report were as follows:

This study referred to as ‘Operation Compulex’was undertaken at the initiative of the Federal Department of Justice and the Canadian Bar Association. The Bureau of Management Consulting of the Federal Government was engaged to carry out the inquiry which began in June of 1971 and terminated in

Ten years ago, when we had our first child, my wife and I bought a $1,000 video camera that had many features. One of these features was an infrared capability that allowed us to take videos of our sleeping child at night. We used the feature once and then we never looked at it again. Today, with our third child, our video camera sits on the shelf gathering dust and we use our iPhone to take videos.

The iPhone camera app does not have a fraction of the features of our video camera but it is convenient to use and . . . [more]

In September, I attended the 18^th “Intranets for Corporate Communications” conference hosted by Federated Press. Attendees and speakers were an interesting mix of marketing, corporate communications and knowledge management experts as well as intranet consultants. The focus of the two day course was on using intranets to better maximize internal communications, breakdown silos, motivate employees, promote organizational change and firm branding. The three themes that really stood out for me were the importance of an intranet’s usability, content and role in helping to communicate change through out an organization.

Don Hameluck, a usability expert, talked about the winning formula . . . [more]

Librarians often use the rule that 20% of a library’s collection accounts for 80% of its use. However a recent OCLC study found that 80% of the circulation in a university library was driven by just 6% of the collection. Given that law libraries, whether academic, courthouse or private law firm, are constantly under space pressures, does this mean that we should be discarding the other 80-94% of the collection and using the space for something else? (Spoiler: my answer is “no”.)

Usage is not necessarily a good measure of the value of an item. There are items in my . . . [more]

There are three ways to approach a skillset such as project management:

1. Have a specific rule to apply for every imaginable situation.
2. Analyze every situation anew, based on what you know.
3. Have a set of core principles that you apply as you recognize situations.

Let me offer an analogy. Let’s say I want to program a computer to play tic-tac-toe. I could do so using each of the three approaches above.

1, By rule: Tic-tac-toe is a simple game. There are only nine possible moves to start the game. For each opening move, there are but 8 possible responses, and . . . [more]

It begs to be asked, increasingly, who is the customer for professional information publishers. No longer can they think simply about students, teachers, practitioners and librarians. Not when there are KM specialists, procurement managers, IT geeks, consultants and financial managers media buyers and, doubtless, countless others who have a role to play in what is chosen to support the information needs of a firm, corporation or institution.

Nevertheless, decisions need to be made as to what to invent and develop in order to create product and service offerings and, though some will disagree, the focus group, questionnaire and consultancy approaches . . . [more]