Your Client Is Not Your Enemy
When I talk with people in the legal marketplace about alternative fee arrangements, I often hear two common objections. Interestingly, one is raised by lawyers and the other by clients.
Lawyers say they don’t want to offer fixed fees because they figure that the client, having bought what is essentially an unlimited amount of legal services, will then deluge the lawyer with phone calls, emails, and tasks of varying complexity, burying the lawyer in work for which he or she will never be compensated. Clients, on the other hand, say they don’t want to accept fixed fees because they figure . . . [more]


