Co-authored by Anh Huynh, the Competitive Intelligence Manager at Davis LLP
There are fads and good ideas: distinguishing between the two is not easy, but that does not mean we should not be willing to try something new. By informing ourselves, reading the pulse of our institution and using our own good judgement, we are more than prepared to identify an unmet need in our information services and how to fill it.
A number of years ago I kept hearing about CI (Competitive Intelligence). I read articles, went to sessions at conferences and was generally finding that CI was moving . . . [more]