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Archive for ‘Columns’

An Ode to Bedside Manner

We lawyers rarely sit beside a client’s bed. The mere thought sends some to shrink into a little ball. But what irks the oaf should gird the loins. Intimate secrets, more often reserved for the bed than the table, are the lawyer’s jewels: the illicit affair; the child spurned; pain suffered otherwise in silence; wealth sought and lost; crimes in thought and deed – no duration suffices to list the prodigious confidences confessed. Wielding power in vulnerable moments, the lawyer most admired is more feared than loved. And why is this?

The client is a ground best dug for facts. . . . [more]

Posted in: Practice of Law

Transborder Data Flow Consent Standard Is Reaffirmed

The Office of the Privacy Commissioner of Canada (OPC)’s report, Personal Information Protection and Electronic Documents Act (PIPEDA) Report of Findings #2019-001, issued April 9, 2019, into the Equifax hack, created controversy as the report suggested that the existing law on the level of consent necessary for Canadian organizations to engage in transborder processing of personal data had changed and that the OPC was now asserting that a new standard of express consent was required.

In para. 111 of the report, the OPC stated “we acknowledge that in previous guidance our Office has characterized transfers for processing as a ‘use’ . . . [more]

Posted in: Intellectual Property

#LegalAidMatters – What Are You Going to Do About It?

In a pro bono clinic that I started in Saint John, N.B., I came across Robert. Robert had worked in a flooring warehouse for eight years, and to his surprise, was suddenly fired, out the door with two weeks’ severance pay. He was worried he’d lose his apartment because that wasn’t enough to cover his expenses while he found another job, but he couldn’t afford a lawyer to find out about his rights. Robert came to the clinic and learned that he was entitled to quite a bit more, which we were able to easily get for him because the . . . [more]

Posted in: Justice Issues

The Special Lectures – Continuing Legal Education Since 1943

A short history of the origin of the Special Lectures compiled primarily from the prefaces of the first three Special Lectures on their 76th anniversary.

The 2019 Special Lectures – One of the great traditions of the Law Society

The Special Lectures for 2019 have been announced. Once again the Law Society of Ontario will use the Special Lectures to help guide the legal profession through a period of momentous change. The first Special Lectures were held to educate the members of the Bar to deal with the massive changes in the law triggered by the needs of the war . . . [more]

Posted in: Legal Publishing

Developing Privacy Best Practices for Direct-to-Public Legal Apps: Observations and Lessons Learned

What privacy issues arise when legal apps are used by the public? What are current best practices for safeguarding privacy interests when developing legal apps? What do developers think? What challenges arise in developing privacy best practices for legal apps?

Along with my colleagues Suzanne Bouclin, Jena McGill and Teresa Scassa, I recently completed a project that tried to answer these questions. A pre-print version of the peer-reviewed article that discusses this project at length can be found here. This column will provide highlights of the discussion contained in that article.

Background

We were inspired to develop privacy best . . . [more]

Posted in: Legal Ethics

Theory and Practice: The Four Defining Pillars of Ryerson’s Faculty of Law

The Ryerson Faculty of Law is built on four pillars – a commitment to equity, diversity and inclusion, increasing access to justice, stimulating innovation and entrepreneurship, and providing sound academics with innovation pedagogy.

Ryerson’s proposal was shaped by widespread consultations within the university and in the broader legal community. This included continuous community engagement, solid academic input and feedback, stakeholder engagement, engagement with organizations representing lawyers from diverse backgrounds, and a comprehensive external review of the draft proposal.

In creating and refining a proposal for legal education at Ryerson, two separate internal committees were established. The first was a cross-campus . . . [more]

Posted in: Legal Education

Value of Thought Leadership in Law

Most professionals agree that thought leadership is an effective form of marketing. It helps you get known publically for your expertise, the research required helps with personal development and publishing articles helps other people find experts which can lead to new files and additional marketing opportunities.

However, does the value of thought leadership differ based on your practice and target audience?

The basic premise of thought leadership is to provide free and thoughtful insight in areas you practice and is of most importance to your audience. The concept is simple and has been discussed at length. For example, a corporate . . . [more]

Posted in: Legal Marketing

Legal Regulatory Reform in Britain and the US: Will History Repeat?

A reporter called me the other day with a perfectly simple question about the potentially enormous changes to legal regulation on the way in California, Utah, and Arizona.

Specifically, she noted that England & Wales brought about significant changes to its legal regulatory system eight years ago, yet not much has changed in those jurisdictions. Why do I think that these possible US reforms would yield a different outcome, especially with regard to access to justice and innovation?

As other reporters have learned to their chagrin, I’m incapable of giving a nice concise answer to perfectly simple . . . [more]

Posted in: Practice of Law

Get It in Writing: Legal Fees, Retainer Contracts and Newell v. Sax

Should a lawyer decide how much his client should pay him, and then write himself a cheque for that amount, without the client’s agreement? Is a discretionary judicial decision about the value of a legal service an adequate substitute for an agreement between lawyer and client? In Newell v. Sax, the Ontario Court of Appeal effectively answered “yes” to both of these questions. In my view, arbitrary fees invented by lawyers, or judges, are a grave and unnecessary threat to legal ethics. The law should insist on upfront disclosure and clear contractual agreements about legal fees, absent very exceptional . . . [more]

Posted in: Legal Ethics

Legal Aid Expenditures Over Time in Canada: A Complex Story

Although legal aid funding remains a challenge, and in many jurisdictions is under threat, a global interest in access to justice has gained momentum in recent years. In part, this interest is built around United Nations Sustainable Development Goal (SDG) 16 with the involvement of new and influential players in access to justice such as the Organization for Economic Co-operation and Development (OECD), the World Bank and the Pathfinders for Peaceful, Just and Inclusive Societies. Some countries in which legal aid is a recent development have introduced national legal aid legislation and are making progress toward national systems. On . . . [more]

Posted in: Justice Issues

Canada Not Among 46 Nations Signing UN Mediation Convention

The United Nations Convention on International Settlement Agreements Resulting from Mediation (under UN custom referred to as the ‘Singapore Convention’) was formally signed in August 2019. Canada is not one of the initial signatories to the Convention, which was previously approved by the UN General Assembly.

The Convention sets requirements for reliance on settlement agreements, standards for enforcing the agreements, and grounds for refusing to grant relief.

It applies specifically to settlement of “international” commercial disputes. It does not apply to consumer disputes. Nor does it apply to family, inheritance or employment matters.

The Convention also expressly does not apply . . . [more]

Posted in: Dispute Resolution

Maximizing Your Non-Billable Client Meetings

Lawyer time is valuable… and so is client time. When a lawyer has decided to meet with a client in a non-billable capacity, they are well-served by taking the time to ensure both parties receive maximum value in the exchange.

Contrary to popular belief, this value isn’t achieved by just showing up. By way of example, I worked with a lawyer who had been asked by their firm to create an annual business plan. The plan was filled with various action items under goals (or just headings, really) like “education” and “client service”. Under the heading of “business development”, they . . . [more]

Posted in: Legal Marketing, Practice of Law

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This project has been made possible in part by the Government of Canada | Ce projet a été rendu possible en partie grâce au gouvernement du Canada