It is well known in this industry that clients want more out of the firms they work with than ever before. In years past you could take a client out to dinner a couple of times per year and that would be enough to hold onto that healthy retainer. Today, however, it is all about extras – the “value-adds”.

One of the most effective value-adds is a knowledge transfer event. This type of event provides an opportunity to meet face to face with several clients and prospects at the same time, while providing lawyers an opportunity to showcase their knowledge . . . [more]

It has occurred to House of Butter that in 2010 there now appears to be a singular lack of imagination at senior management levels at the major legal publishers.

Plenty of the usual tinkering and re-imagining of existing content and products and more of the we’ve bought this and look at the our latest JV with one or other technology based company to help “streamline” content management and flow at law firms. Woop de doo.

HOB wonders if this lack of imagination has its roots in fact that both Lexis and West currently see themselves as “content” database storage and . . . [more]

Two years ago, we began to say in lectures that we had seen a 200% rise in the number of cell phones passing through our forensics lab. Today, we are beginning to say that the increase is more like 500%. And it isn’t primarily standard cell phones – virtually all of the phones are smartphones. 

We’ve checked with others in our industry and they confirm that they are increasingly seeing smartphones as a source of electronic evidence. In particular, deleted e-mails and deleted text messages seem to be in play. It often seems that evidence which is missing from workstations . . . [more]

“Not failure, but low aim, is crime” – James Russell Lowell (1819-91)

Innovation, and creating innovative environments, was a common theme of my reading this summer. It wasn’t planned – it just seemed to be a topic that many of my favourite professional development sources. I thought I’d take this column to pass along some of the key messages from that reading.

Fail early, fail often, fail small

It’s true that we learn more from our mistakes than we do from our successes. But failing early in the process of developing a product or service allows us to . . . [more]

$1.8 billions dollars. That’s what the Truth in Sentencing plank of the Federal government’s ‘get-tough-on-crime’ policy will cost in new prison construction alone over the next five years. We’re not even talking about what it will cost to hire the additional correctional service employees to staff these new prisons. Keep in mind as well that Truth in Sentencing – which eliminates the long-standing two-for-one credit on pre-trial custody – is just one of the many new so-called anti-crime initiatives either already in force or soon to be in force courtesy of the Tory law-and-order agenda.

As a defence lawyer writing . . . [more]

I happened to have had lunch with a new marketing professional recently. I spent some time briefing her on the strategic project that I was doing with her firm. During our discussions she asked if I might have any advice for her, given that I’ve spent three decades working with law firms and this was her first foray into professional services.

Now, I’ve heard from a number of business development professionals about how they spend far too much of their time having to justify their existence at their firm; how no one knows or appreciates the contribution that they are . . . [more]

What does the acquisition of one publishing house by another mean for an author? Since the announcement of the acquisition of Canada Law Book by Carswell Thomson, I have received a number of calls from authors and editors asking me questions relating to the acquisition and what it will mean to them.

Is one legal publisher better than another?

Needless to say, it can be a bit disconcerting for an author to learn that his or her publisher has been sold to a competitor. In persuading an author to sign with Publisher A, as much effort would have been spent . . . [more]

Ted Tjaden (August 20), Mark Lewis (September 3), and Shaunna Mireau (September 9 and September 14) have already posted on the McGill Law Journal’s Canadian guide to uniform legal citation, 7th ed. (Toronto: Thomson Carswell, 2010), and many others have commented. Here are a few additional links, just for reference:

• lawjournal.mcgill.ca
• Library and Archives Canada Amicus No. 38179070
• Carswell pub. no. 1852 (hardcover)
• Carswell pub. no. 1853 (softcover)

I hope it’s not too late to add a few words of my own. I thought I should hold off until I had actually seen . . . [more]

The looseleaf service is one of the legal publishing world’s more interesting phenomena of the last third of the 20^th century. Conceived in its most familiar form in the 1960’s as Keesing’s Contemporary Archive by the Commercial Clearing House, they were seen as a clever alternative to publishing new editions of books. It was acknowledged that the pace of change in passing new legislation was increasing, and it was difficult to make a bound book of legislation on a topic of law current, because of the delay between writing and publication. The idea of collecting a book as a . . . [more]

Five years ago, law firm web strategy for most firms I encountered consisted of the following statement: “Yes, we have a website”. If a firm could check that box, most felt they had done their duty and could get back to the more important work of practicing law. No longer.

The last half-decade has seen us move from a prevailing standard of mere existence online to a new framework where the firm website now forms the backbone of many firms’ marketing efforts, irrespective of firm size. Looking ahead, I see increasing emphasis on three broad areas: content, conversations and search . . . [more]

The availability of secured connections and applications on the Web means potentially safer online law practices. Opt for using secure connections and develop a habit that can limit exposure of your work product and client confidences. You can do this by making some small modifications to your Web activities.

Let’s start simply. If you’re like most people, you sometimes find yourself at the Google Web search engine. Ever typed in something related to a client in Google? If you did that over an unencrypted coffee shop (or home!) wireless network, your search is being transmitted in plain text. Google now . . . [more]

Under the Author Information section of an article in Nature last week (August 5), there was a highly irregular reference to an unusual number of extensive contributors: “Foldit players (more than 57,000) contributed extensively through their feedback and gameplay, which generated the data for this paper.” As you might imagine, this throws a small wrench into the intellectual property concept of scholarly publication, in which the publisher reaps the profits, while the honors of priority and attribution go to the identified authors. In this case, the 57,000 anonymous authors suggest something new is afoot. 

In the article in question, “ . . . [more]